Spotify app in android samsungcrashes at the start of it

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Spotify app in android samsungcrashes at the start of it

juanantoñito
Newbie

Since (16 May 2018) my samsung system iu has been advising me of troubleshooting with the Android Spotify app Its only start the app and it crashes, i can only listen to seconds of music and also the app takes too long to load Sometimes it also appears a black screen and it simply crashes Ive tried to reinstall the app several times but with the same results

I have a Premium Spotify account

My mobile is a Samsung A5 2017

Android 7.0

The app had been unactualized before the troubles but after that i decided to update it with the same results

Screenshot_20180517-074513.png
2 Replies
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Re: Spotify app in android samsungcrashes at the start of it

Needtofixplz
Newbie

Hi I'm on the s8 and I have the exact same problem plz help

 

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Re: Spotify app in android samsungcrashes at the start of it

finnishpatriot
Newbie

I have the exact same phone model as you (Samsung Galaxy A5 2017, Android 7.0.1), and I experience the exact same issue since yesterday. I tried to do a clean reinstall, but it didn't fix the issue. Very annoying problem.. I have Spotify Premium and I hope they get to fix this soon because I do not want to pay something that doesn't work... 

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