Spotify app randomly stops

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Spotify app randomly stops

IshtarDarlingto
Newbie

Plan

Premium

Device

RedMi

Operating System

Android 

 

My Question or Issue

 I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I have tried uninstalling and reinstalling the app but I still have the problem 

1 Reply

Re: Spotify app randomly stops

Tom
Spotify Legend

Hey @IshtarDarlingto,

 

Welcome to the community! 

 

The best thing to try is removing your offline devices, this'll just give everything a refresh. You can do this by heading to the offline devices on your Account Overview here and clicking the 'Remove All Devices' button. Just as a heads up, you'll need to redownload your offline tracks - so it's best to do this when you're somewhere with WiFi.

 

Let us know how you get on, 

/T

 

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