Spotify closes when I connect to internet.

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Spotify closes when I connect to internet.

Krys9223
Casual Listener

Plan

Premium

Country

Costa Rica

Device

Huawei KII-L22

Operating System

Android version 5.1.1

 

My Question or Issue

Whenever I'm listening to music (either downloaded or not) when my phone connects to a wifi or a data internet connection, Spotify suddenly closes. Very super annoying.

5 Replies
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Re: Spotify closes when I connect to internet.

Miniike
Casual Listener

this has been plauging me also!

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Re: Spotify closes when I connect to internet.

Bandaro
Visitor

USA Premium user here, I have been having this exact problem on my phone for a month or two now, very frusterating. Any word on a fix yet?

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Re: Spotify closes when I connect to internet.

Krys9223
Casual Listener
Unfortunately no.... Being waiting for a while now and still have the same issue
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Re: Spotify closes when I connect to internet.

Hulk_Vedder
Visitor

I have a Family Premium account and me and my wife are having the same problem.

Re: Spotify closes when I connect to internet.

Moderator
Moderator

Hi all,

Thanks for reaching out to us and for taking the time to explain exactly what's happening!

Please follow the steps in this post in the exact same order as given there and let us know if anything changes.

We're here for you 🙂

PetyaModerator
 
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