Spotify connections notification not going away

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Spotify connections notification not going away

Helloalx
Newbie

 

Plan

Premium

Country

United States

 

Device

Samsung galaxy s10e

My Question or Issue

I know this has been posted a few times, but without a resolution. That 'spotify  connections ' notification will not go away. Upon expanding it, it just says 'Waze is connected' I've never had Waze and I have the Waze setting off. This is a brand new phone, I've tried reinstalling  spotify already. This also was happening to me on my previous phone. If a solution is not promptly given, I will find another music app.

 

Screenshot_20190604-082306_Chrome.jpg
8 Replies
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Re: Spotify connections notification not going away

3n1r0py
Newbie

Same here with Note 9 on AT&T.

Re: Spotify connections notification not going away

Moderator
Moderator

Hey @Helloalx and @3n1r0py,

 

Thanks for reaching out to us about this.

 

This is a known issue which we are currently looking into.

 

Make sure to head over to this thread where we will keep you posted and let you know as soon as we have any updates.

 

Thanks! Take care :)

PeterModerator
 
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Re: Spotify connections notification not going away

adarwish
Visitor

It's been more than three months now, are you still looking into it?

Re: Spotify connections notification not going away

Moderator
Moderator

Hey @adarwish,

 

Thanks for being active in the thread. 

 

This is now supposed to be fixed. Could you confirm if you have done a clean reinstall?

Let us know how the situation looks after that :) 

PetyaModerator
 
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Re: Spotify connections notification not going away

markg85
Casual Listener

I literally just had this too.

On version 8.5.24.762.

It was on android (Galaxy S7) where the "Spotify connections" notification would just not want to be dragged away.

 

When opening Spotify it came uu with some popups of connection samsung services to my account. I dismissed it, not interested, and thought to be done with it, but nope.

 

Closing spotify the normal way also didn't remove the notifications.

I had to go to the system settings, find the app and kill it explicitly. The notification is now gone, also when re-opening spotify.

 

I could've also restarted my phone... would have had the same effect.

 

Note: I did not do a clean install. I don't have the notification now anymore so i don't really see a point for it.

Re: Spotify connections notification not going away

Moderator
Moderator

Hey @markg85,

 

Glad to hear you were able to resolve this :)

 

Let us know if there's anything else we can do.

 

Take care!

PeterModerator
 
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Re: Spotify connections notification not going away

xxxxxxxxxxxxxx
Newbie

I installed it today and still have this bug

Re: Spotify connections notification not going away

markg85
Casual Listener

Well, there obviously is a real bug here in Spotify.

It might not be very serious and only mildly inconvenient. Users not knowing about this thread or unable to find is via Google probably reboot their phone which likely solves it too.

 

Still, it's a bug that has been in Spotify for quite some time and seems to creep up again every now and then. It would be great if Spotify could take some time to get this sorted.

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