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Spotify crashes when I try to access artist page in any way.

Spotify crashes when I try to access artist page in any way.

Plan

Premium

Country

India

 

My Question or Issue
Spotify is playing music, but every time I try to access an artist - either by pressing artist name from under song title, from the three dots --> view artist or even just looking them up in the search, the app crashes

 

Reply
6 Replies

I'm having same issue. 

 

Everything seems to work except for when I search Artist. It just crashes. 

 

I can search a song or playlist or album but not artist

 

Android Galaxy S8 

 

Spotify version

8.5.64.1046

 

Please help

Hi,

Using version 8.5.71.723 and app is still crashing on searching artist even after doing all the remedies told by Spotify including reinstalling clean and restarting.

Please help me out here,it's becoming a bit frustrating now.

Hey @-1w0o_lc3ol2t 

 

Did you try and look for updates of the app, restart your device, reinstall Spotify, clear the cache? It can help with apps that keep crashing, and if that doesn't work then usually after some time it works on it self again.

 

hope I could help you. Have a nice Day 🙂

Same thing is happening with me right after updating the app

Okay then try restart your device, reinstall Spotify, clear the cache maybe that works 🙂

Hey folks,

 

We have an Ongoing Issue where we're gathering more info on the issue you described. Make sure to head over here and leave the requested info in the thread - we'll keep you posted in there!

 

If you have any questions we're always one reply away.

 

Cheers!

ElenaModerator
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