Spotify crashes when trying to open song settings (3 little dots)

Solved!
Reply

Spotify crashes when trying to open song settings (3 little dots)

Christian_123
Newbie

Plan

Premium

Country

Switzerland

Device

Xiaomi Redmi Note 8 Pro

Operating System

MIUI Global 10.4.4

 

My Question or Issue

 

My Spotify always crashes if I press the song settings (or long on the song), to add it into my playlist or in my queue for example.

 

I've already reinstalled Spotify and changed the battery settings

 

 

98 Replies

Schnos
Regular

I was replying to Catboto. The download he/she suggested worked and it did not contain malware, which might be an issue with sources outside of the playstore

Keeks96
Casual Listener

Ah sorry, my confusion. Mine crashes when using the 3 dots

brenner22
Visitor
Olá, conseguiu resolver o problema? Tenho o mesmo aparelho.

surprisedpikach
Casual Listener

yep same here :L just got redmi 8 pro and just found out about this problem

Honestly gg on a go to Amazon the ui isn't as good but it's a lot faster and does not have this problem 

I might return if they fix

Solution!

Guido
Spotify Legend

Hey all,

 

We're aware of an issue with the Android app and are currently working on it. Be sure to leave a comment and a vote here so you can stay up-to-date.

 

Thanks and have a nice day!

View solution in original post

matiaskee
Casual Listener

same issue here. Redmi 6 with latest update. waiting for a fix.

rd-570817
Casual Listener
This is no solution ....

rafaelhd1
Regular

For all the Redmi Note 8 Pro users, Xiaomi just released MIUI 11, it doesnt have all features, but Spotify is fixed now

Screenshot_2019-11-18-18-25-41-886_com.spotify.music.jpg

rafaelhd1
Regular

Another phones like 6 pro are updated now also, check the following link

 

https://www.theandroidsoul.com/miui-11-release-date/

surprisedpikach
Casual Listener

Works c:

surprisedpikach
Casual Listener

Just works for me 

stefetcindy
Visitor
problème résolu avec la mise a jour mui11

Zyclonium
Casual Listener

For the Xiaomi Redmi Note 8 Pro Users, the issue is fixed with MIUI 11.0.1.

 

To avoid future problems I recommend to see what changes Xiaomi did between the latest MIUI 10 and 11, so you may identify the possible causes for this issue within the Spotify Menu UI.

 

Also note, that the version 6.3.0.882 did work and 6.5.0.1816 did not in MIUI 10.

 

Brian

IMG_20191120_101050.jpg

Lon-Zu
Casual Listener
Since last update MIUI 11 , It works !

mlodir
Casual Listener

On Redmi 6A, update MIUI to 11 doesn't fix the problem!

todorss
Newbie

Same problem here. Umidigi A5 pro - Android Pie

migueleone
Visitor

I recently upgraded to miui 11, but the problem remains. Redmi 6

KroupaJanek
Regular
I also updated my Redmi Note 8 Pro and everything is working fine for me.

Katerina
Moderator
Moderator

Hey there folks,

 

Thanks for keeping us in the loop!

 

Glad to hear that updating to the latest OS version does the trick for you.

 

If you're still having troubles even after updating, we'd suggest adding your +VOTE and details in the Ongoing Issue @Guido mentioned. 

 

Rest assured that our tech teams are still looking into this!

 

The best way to keep up to speed with any news we have to pass on is to subscribe to the Ongoing Issue thread mentioned above.

 

Hope this helps clarify things! If you have any questions, don't hesitate to give us a shout.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 
SUGGESTED POSTS