Spotify crashes when trying to open song settings (3 little dots)

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Re: Spotify crashes when trying to open song settings (3 little dots)

Schnos
Regular

One question... When saying you are investigating the problem, did you also mean you will fix it when you found out? I do not see why we should pay premium when you do not try to fix simple problems like this at all...

Re: Spotify crashes when trying to open song settings (3 little dots)

rijkdesm
Visitor
  • Thanks you so much, this solution actually works. Absurd Spotify doesn't promote this and leaves it's users stumbling around in the dark. 

Re: Spotify crashes when trying to open song settings (3 little dots)

CatBoto
Regular

I have a Redmi 6 and this solution is, IN FACT, the solution.

 

I am very disappointed with Spotify for the solution had to be posted by a client, also by the fact that this works and this post is not reffered to as the way to really fix the problem.

 

Hope that, whenever an upgrade comes, this won't change again into a mess.

 

 

 

Re: Spotify crashes when trying to open song settings (3 little dots)

Lon-Zu
Casual Listener

HOW get a real support for users XIAOMI 8  PRO ?

If the probleme is the version MIUI so tell us !

Re: Spotify crashes when trying to open song settings (3 little dots)

Gajsh02
Visitor

The problem is not solved yet.. I'm having the same problem with the same phone model. Spotify freezes everytime i press the option or the menu button. Please fix the issue very soon. You cannot keep on ignoring the issue especially with you premium subscriber.

Re: Spotify crashes when trying to open song settings (3 little dots)

KroupaJanek
Regular
I have been using an older version of the app since the problem occured. I got used to it really quickly, works just fine for me, but it's not I had on my mind, when I started my subscription.

spotify-6-3-0-882
Xiomi Redmi 8 Note Pro

Re: Spotify crashes when trying to open song settings (3 little dots)

cm49
Casual Listener
Same problem here with same phone.

Re: Spotify crashes when trying to open song settings (3 little dots)

zipfero
Casual Listener

So I find a solution about our problem with Xiaomi and Spotify dots. I downloaded an old version of Spotify and works. With all features . Connect with other devices playing music in offline mode but has the old menu. It's temporary solution till Spotify or Xiaomi fix the problem . 

Re: Spotify crashes when trying to open song settings (3 little dots)

cm49
Casual Listener
Yes this worked for me to however it's missing one key feature for me - the ability to make homescreen shortcuts to playlists. I usually fill up screen full of playlist shortcuts on a homescreen for quick access. Hopefully this issue is fixed soon.

Re: Spotify crashes when trying to open song settings (3 little dots)

TypowyLechu
Visitor

I have same problem Xiaomi Redmi Note 8 Pro...

Please fix it

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