Samsung Galaxy Note 8
My Question or Issue
When i am playing any song on spotify and in the meanwhile when i switch to any other app like chrome, whatsapp etc. while the music is being played in the background and when the screen locks by itselfs or if I lock it by pressing the power (while staying on the other app)button spotify crashes and this is happening everytime. I am using my phone in "High Performance mode" and all the options like "restrict background data" and "put app to sleep" are disabled. I tried reinstalling, cleared my cache of spotify and i am not using any other apps like clean master or anything that might kill the os process still this issue is happening everytime neither i am using any SD card. I tried all the techinques i found on this forum regarding android and nothing is working. The spotify India is clearly neglecting the problem not valuing their customer.
I am facing this problem since the past 1 year.