Spotify crashing on samsung galaxy s7

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Spotify crashing on samsung galaxy s7

Thehillprod
Regular
I have Samsung Galaxy S7, SM-G930F (Android 6.0.1). Often when I'm changing music (shuffle) Spotify gets stuck. Music continues for a while but I can't control it and then it crashes. I've tried restarting and re-installing.
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Re: Spotify crashing on samsung galaxy s7

Erika
Roadie

Hey Folks and welcome to our Community!

 

That's not cool. Please go to Settings > Battery > App Power Saving > Detail > (if On) Spotify > Turn off.

 

Does this help at all?

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Re: Spotify crashing on samsung galaxy s7

Kphil
Regular
I have exactly the same problem as you describe. Same phone same software, had the problem on my S5 too. It seems to be more frequent when I'm listening offline or skipping a lot of songs
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Re: Spotify crashing on samsung galaxy s7

Thehillprod
Regular
Excatly. For me it happens when skipping many songs. Have you resolved it?
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Re: Spotify crashing on samsung galaxy s7

mattyc64c
Newbie

Same issue. Crashes on S7 and Galaxy Tab S2. happens when skipping tracks. only had issue this last week.

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Re: Spotify crashing on samsung galaxy s7

chrishyder
Regular

Same problem here.

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Re: Spotify crashing on samsung galaxy s7

Thehillprod
Regular
Anyone with a solution? Spotify?
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Re: Spotify crashing on samsung galaxy s7

Thehillprod
Regular
Anyone with a solution? Spotify?
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Re: Spotify crashing on samsung galaxy s7

Joe
Community Legend

SGS7 Edge, Android 6.01, Spotify 7.0.0.1371

 

I can reproduce this by skipping tracks quickly from the notification. Spotify stops responding and eventually I get the system pop-up that it isn't responding.

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Re: Spotify crashing on samsung galaxy s7

Thehillprod
Regular
Anyone that knows if it is a problem with spotify or the Samsung phone?
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Re: Spotify crashing on samsung galaxy s7

Thehillprod
Regular
Anyone that knows if it is a problem with spotify or the Samsung phone?
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