Announcements

Spotify doesn't download all songs in the offline playlists

Spotify doesn't download all songs in the offline playlists

1111622400

Hi. I have spotify premium, and almost every one of my playlists are offline, but some songs just doesn't get downloaded. I recently added the album "Hell: The Sequel" to a playlist and made it for offline use, and 3 random songs in the playlist got downloaded, and not the rest. This is really annoying becaus I don't always have a internet connection.

 

I use the preview version of Spotify for android. 

Reply
12 Replies

jeffthedecider

I'm having the same problem now. Anybody have advice?

Joe

Are any of the tracks showing greyed out on your desktop client?


@1111622400 wrote:

Hi. I have spotify premium, and almost every one of my playlists are offline, but some songs just doesn't get downloaded. I recently added the album "Hell: The Sequel" to a playlist and made it for offline use, and 3 random songs in the playlist got downloaded, and not the rest. This is really annoying becaus I don't always have a internet connection.

 

I use the preview version of Spotify for android. 




Joe

I assume you don't mean you can't play Hell's The Sequel. Can you please give a bit more detail together with your device model, android version, and spotify version. Thanks 🙂


@jeffthedecider wrote:

I'm having the same problem now. Anybody have advice?




jeffthedecider

@jwylot wrote:

I assume you don't mean you can't play Hell's The Sequel. Can you please give a bit more detail together with your device model, android version, and spotify version. Thanks 🙂


Sure.

 

HTC One V

Android 4

Spotify 0.6.0.20

 

This happens on several playlists I've made in the last couple days. One in particular is The Mighty Mighty Bosstones, Question the Answers.

Joe

Thanks. You created this playlist on your mobile or on your desktop? Do all tracks show in your desktop client and are any of them greyed out or have the local file icon showing between the album and added columns?

jeffthedecider

@jwylot wrote:

Thanks. You created this playlist on your mobile or on your desktop? Do all tracks show in your desktop client and are any of them greyed out or have the local file icon showing between the album and added columns?


I created the playlist on my desktop, and added it to my phone through the "devices" section of the desktop application. None of the tracks are greyed out or are local files in the desktop client.

 

 

Joe

OK and what shows on the mobile for this playlist?

 

jeffthedecider

Joe

Thank you. Could you try a clean reinstall then try downloading the playlist again.

pinguinxy
I had the same issue and resolved it by switching from extreme quality to normal quality. Is it possible that not all songs are available for extreme quality? Cheers!

Joe

That tells me that you are low on storage space on your mobile. If you have extreme quality set on your mobile, spotify will download the best quality available.


@pinguinxy wrote:
I had the same issue and resolved it by switching from extreme quality to normal quality. Is it possible that not all songs are available for extreme quality? Cheers!



pinguinxy

That can't be because I still had 30GB free storage on my SD card and other songs just downloaded fine. The songs which don't download are always the same (e.g.

 

Fix You - Coldplay

Paradise - Coldplay

Every Tear Drop is a Waterfall - Coldplay

)

However, sometimes there are multiple versions of the song (EP, Album, Single, Mixtape) and others will download just fine while the exact same Song (not a remix or instrumental) from the album does not download at all. It just gets skipped whenever I try to download the album in extreme quality.

Suggested posts

Env: prod