Spotify doesn't register that I have premium

[Temriss]

Recently I began to download a ton of titles from audiobooks but after a while (when I had only 9.800 from 13.500 titles left to download) Spotify began to bug around. All of a sudden it didn't download anymore. Instead everytime I went online a little window appeared on the bottom of the screen which told me I had discovered a premium feature an ask me if I wanted to get premium. The thing is I have premium and it doesn't run out until January.

So why can't I download anymore?

I tried logging of time and time again but it does not help. I don't want to reinstall the app because then I have to download everything all over again an my internet is not the fastest.

[Petya]

Hey @Temriss,

Thanks for reaching out and sharing your issue with us! 

In this case a clean reinstall is a must. We get it that you have downloaded a lot of songs and don't feel like doing it again. However, reinstalling can fix a number of issues and can get your app performing at its best. 

Please do a clan reinstall with the help of the guide above and let us know how it goes 🙂