Spotify for android running slow

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Spotify for android running slow

Bryank1989
Visitor

Plan

Premium/family account

Country

Uk

Device

Samsung Note8

Operating System

Android Oreo

 

My Question or Issue

The app is running really slow if i flick 2 or 3 songs ahead it freezes and takes about 30 seconds to come right.

Ive uninstalled removed sd card cleared data/cache now im going to reboot the phone completely all because of one app very annoying.

If it stays the same ill simply change to another music service. 

 

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Re: Spotify for android running slow

Moderator
Moderator

Hey there @Bryank1989,

 

Thanks for posting about this here in the Community!

 

Before restoring your device to factory settings, we'd suggest performing a thorough reinstallation of the app following the steps in this Spotify Answer instead. 

 

If you're still having troubles after that, we'd also recommend trying a different WiFi or 3G/4G connection. If it works with another connection, we recommend contacting the service provider of the original network for more information.

 

Let us know how things go! We'll be right here if you need more help.

 

Have a lovely day :)

KaterinaModerator
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