Spotify forgets my offline songs

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Spotify forgets my offline songs

Drathan
Casual Listener
Spotify seems to forget my songs and it is quite irritating. It seems to be forgetting random songs with no obvious pattern. I call it forgetting and not deleting because I think the songs still are there, Spotify just doesn't think they are. Notice in the attached screenshot that I'm still able to play the songs (because I already added them to the play queue before Spotify forgot them).

I've tried resetting everything, and it worked for about a month after last reset (and re-download) and now it's back again with the alzheimers disease.

I hope there is a fix for this.
Screenshot_20161228-194211.png
3 Replies

Re: Spotify forgets my offline songs

Joe
Community Legend

Quite a few folk are having the same problem. I assume you are streaming a track at least once a month.

What device/android version/spotify version are you using?

Have you noticed any signs of the SD card unmounting and mounting on its own?

Re: Spotify forgets my offline songs

Esnowel
Newbie
Im having the same problem, i downloaded all my playlists and now only some songs are available. This is so frustrating!

Re: Spotify forgets my offline songs

Drathan
Casual Listener
I have not noticed any signs of the SD card unmounting, no. I'm running the
newest version of Spotify and Android 6.0.1.
I stream at least once a day.
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