Spotify has stopped working on HTC One VX

Reply

Spotify has stopped working on HTC One VX

blessedbe
Casual Listener

My Spotify Premium account has been tripping for over 2 months now. First I switched phones from Samsung Prevail to Htc One Vx, it stopped working. I could only access my playlists. Now, its just a blank page that says Spotify. This is so unfair! There has to be a better way to troubleshoot technical issues with this service. This new problem has lasted and left me without music for 2 weeks! This is ridiculous. Please help. Also I have 2 accounts.

3 Replies

Re: Spotify has stopped working on HTC One VX

MichaelJerzak
Community Legend
Have you tried accessing your spotify account from the computer?
Michael. A Spotify Knight in Shining Armor.
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Legend
Was this information helpful to you? Give me kudos or accept as solution, if so!

Re: Spotify has stopped working on HTC One VX

Peter__
Community Legend

Hey! Welcome to the community :) 

 

I would suggest you try all of the troubleshooting steps outlined in the android troubleshooting guide.

Also, does your phone have an SD card slot? And if so does it have an SD card in it? 

We have seen several cases before where adding an SD card to a slot cures the blank screen issues. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Highlighted

Re: Spotify has stopped working on HTC One VX

blessedbe
Casual Listener

Thank you so much Super User! Just now seeing this message. But I do appreciate the response.

SUGGESTED POSTS