Spotify instantly shuts down upon launch - Samsung Galaxy S2

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Spotify instantly shuts down upon launch - Samsung Galaxy S2

Casual Listener

Yesterday: my Samsung Galaxy SII used Spotify just fine. I was chillaxing out in the sun, revising for my exam whilst listening to even more chilaxing tunes. You know, the whole exam revising ordeal.

 

Today: whilst online on my home network (wireless) I open Spotify to synch some new chillaxing tunes. I open Spotify on my computer and see my phone in the devices list. Cool. It automatically starts synching the tunes as soon as it's connected. And stays there. For. A. Very. Long. Time. Stuck at 1 of 12 songs synched. I go to the shop and I'm gone for half an hour. When I'm back I look at my phone, and it's still at 1 of 12 songs synched. What the actual f***?

 

I try using Spotify on the phone, but there's no response. It's jammed. Okay, so I click my fancy "Home" button on the phone and go back to my desktop and try opening Spotify again. Lo and behold:

 

It instantly shuts down, it doesn't even log in. Okay, so I try clearing memory cache and try again. Same result. I uninstall Spotify, restart the phone and reinstall Spotify. Same result. 

 

Now: after 1,5 hours of scouring the Internetz I finally find this "apparent" solution. There's only one problem: this is what I've been doing from the beginning. I went online with my phone, tapped my way over to http://www.spotify.com/download/previews/. It instantly asks me if I want to install Spotify. Clickes yes, and it brings me back to Google Play's useless app which doesn't work.

 

I'm not entirely lost behind a shed computer wise, so a detailed response would be nice. 

 

Bonus info: my phone (again: Galaxy SII) is fully updated and running nothing except Spotify at the time of the crashes.

 

If I don't manage to fix this by the end of the day, I'm cancelling and moving over to Wimp, simply because they're better.

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

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Try this link for the preview release, if the one above is for some reason taking you to the Play Store: http://download.spotify.com/android/PreviewSpotifyAndroid.apk
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Community Legend
Try this link for the preview release, if the one above is for some reason taking you to the Play Store: http://download.spotify.com/android/PreviewSpotifyAndroid.apk
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Casual Listener

Upon reading what other people have said, I tried deleting some playlists. Apparently, Spotify's coders aren't good enough to come up with a solution that supports more than X numer of lists. Not that my playlists count has changed the slightest bit since yesterday (when all was working well), but anyway; I remove 3-4 playlists and start the app again. Omg omg omg, it actually logged in and.. It shut down again.

 

So, I'm still at a loss here.

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Casual Listener

This worked, thank you.

 

Could you please elaborate on the changes to this version? Apart from the obvious ones such as layout and a general lack of useless features (finally! :D), of course 🙂

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Community Legend
Well, it's a completely re-written app, to take advantage of improvements in Android and to properly support Android 4 (ICS), which the old version does not.

It now supports high quality streaming and downloading - see the settings in the options menu - and gapless playback.

As it's essentially a beta release though there are some missing features and known issues, which I've tried to bring together in these posts:
http://community.spotify.com/t5/Mobile-Android/quot-Official-quot-new-application-beta-release-missi...
http://community.spotify.com/t5/Mobile-Android/Preview-app-glitches-on-returning-to-app/td-p/47103
http://community.spotify.com/t5/Mobile-Android/Preview-beta-release-app-using-a-LOT-of-data-on-3G/td...
http://community.spotify.com/t5/Mobile-Android/Preview-app-crash-on-loss-of-network-signal/td-p/4898...

Although I'm obviously not the only one - there's loads more threads out there, but I think I've managed to cover the majority is issues and requests there

Dave
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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Newbie

I've had the exactly same problem, but works now!Smiley Happy  Thanks you! 

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Casual Listener

Hi there, I have tried everything, even tried to download the .apk to my phone, but nothing happens.. it still freezes upon launch, and then shuts down.. 
I would very much like a fast reply since i have to use the app in a few hours.. just bought premium.. and ofcourse it wont work on my phone when its needed -.- 

 

please reply thanks  

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Community Legend

Hi there,

 

When you say everything ...


Have you tried following all of the steps in PerBonomi's sticky thread at the top of this forum? See here: http://community.spotify.com/t5/Mobile-Android/Trouble-with-the-latest-release-Let-us-know/td-p/8636...

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Listening on Windows, Android and Sonos. Tweeting it at @davelicence
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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Casual Listener

Hi again, 
Yes I have tried all of the above, i press the aplication, it starts, i see half of the menu, and then i goes black, crashes, saying: "Spotify is stopped" 

"Confirm - ok" 

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Re: Spotify instantly shuts down upon launch - Samsung Galaxy S2

Newbie

To Kristian 92

 

I have the same problem, I've tried everything but nothing works.

 

Spotify works perfect on my old Iphone but not with the S2 that I'm using in daily basis.

 

Try to send message to Spotify = no response  Samsung = "not our problem", reinstall +

install + original fabrication = nothing works !!!

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