I tried to re-install spotify app 5 times. I deleted my Facebook's account for spotify and now I am using my username and password for my spotfy. I deleted all spotify's files in my cellphone. I tried many things. Nothing worked.
If I reboot my cellphone, spotify logs me out. All of musics that I download, they are not available when I want to listen it in offline mode.
I really want to cancel my premium account because I cannot listen to my music offline. Can someone help me? Please!
Solved! Go to Solution.
Welcome at the Spotify Community!
Do you get any errors when you get signed out? Have you followed the reinstallation instructions from this topic, when reinstalling Spotify?
I notify our Android Expert @Daniel for you.
Do toy have any other devices where you use Spotify too? If you get logged out there too, someone else might be using your account.
If that's the case, I would recommend you to:
Thank you! I solved my problem. I have clean master in my cellphone and it was deleting my spotify's files.