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Spotify keine internetverbindung mit meinem Handy

Spotify keine internetverbindung mit meinem Handy

Hallo,

ich habe einen Premiumaccount. Mein Handy (Motorola 3G) kann jedoch nicht auf Spotify zugreifen. WLAN ist kein Problem, dass funktioniert. Sobald ich aber unterwegs bin ist keine Verbindung zu Spotify möglich. Wenn ich einen Titel suche steht unten "keine Internetverbindung". Ich hoffe Ihr könnt mir helfen, ansonsten ist die App für mich uninteressant und ich werde wieder kündigen.

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So it's working OK on WiFi but not on mobile data? Please read the guide linked below for details on the most common issues and how to fix them. Usually a clean install is the first step to take and resolves most of the usual issues; the guide details the steps to take to ensure a full 'clean installation' is achieved.

[GUIDE] How to fix common issues for Spotify on Android

 

 

If it's still not working after a clean install then you should look at your service provider APN and ensure it's set correctly (and also that it's not using IPv6). To be honest this sounds more like a phone configuration or mobile operator issue than a Spotify one.


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