Spotify liked songs filter not working

[Michal18]

Upgraded recently from an iPhone 6 to a samsung galaxy s21 ultra. I use my liked songs primarily for shuffle and I love using the filter for my different genres, however I can only see the most recently liked songs (only 1-3 songs or none at all depending on the genre) when I have over 3.4k. I have restarted the phone, downloaded all of the songs, logged out and logged back in nothing has helped. If someone could let me know what I could possibly do to fix this I'd appreciate it.

Plan

Premium

Device

samsung galaxy s21 ultra

Operating System

Android 

My Question or Issue

[CarlosE]

Hi there @Michal18,

Thanks for reaching out to the Community and welcome!

Could you try running a clean reinstall of the app by following these steps? This can be helpful to get rid of any cached files that might be causing trouble.

If the issue persists, can you send us some screenshots or a screen recording where we can see the behavior you're describing? This would help us have a better understanding of what might be going on.

Keep us posted.

[spe46ce]

I have the same problem on the same phone. I cant scroll through the genre filters in liked songs but i can tap the ones that are immediately visable. I tried clearing cache that didnt work. Tried clean reinstall and first tike opening liked songs on fresh install it didnt even show the buttons or the gap that theyd be in. I hit back and re-opened liked songs and it showed the gap for the genre filter but took a couple seconds to load the buttons themselves. Still cant side scroll through the options.

[Alex]

Hey @spe46ce,

Thanks for the post!

Can you let us know the following information:

• Your device model and OS version
• Spotify version

This issue is known by the developer team at Spotify and they're working on fixing it. 

Looking forward to your reply.

[pjmohr33]

Has this issue been fixed? I have the same problem on a Samsung ultra 21 5g and the latest version of Android. Whatever that is

[Julian]

Hi @pjmohr33,

Thanks for reaching out about this in the Community. 

At the moment, the right team is aware of this situation and they're working on a fix.

Changing tunes, the info you can provide about your device is important to us. For this reason, could you send us the following: 

- Exact Android version installed on your phone.

- Exact Spotify version installed.

Lastly, let us know if the issue persists after logging out, logging back in and with other devices if possible.

We'll be on the lookout for your reply.  

[BigMacs]

Also having this issue on Google Pixel 3XL.

Currently running Android 12 and Spotify version 8.7.22.1125.

Cannot scroll through the genres in my liked songs to filter. Really enjoyed this feature when I was using it a few months ago. Not sure how long it has been broken for 😞

Have cleared cache uninstalled and reinstalled to no avail...

Please let us know when a fix is due!!

[Jeremy]

Hi there @BigMacs,

Thank you for your reply and for the provided information.

We've passed your information to the team that's investigating this.

Have a great continued weekend!

[Juli0914]

The same thing is happening to me but i have an iphone 11. Ive uninstalled the app, cleared the cache, thoroughly delete the app and downloading  it back again but i still cant get the genre filters. Both my phone and app are positive updated.

[ColaPete]

I'm having the same issue where I can't scroll to another genre under the liked songs, my device is a Galaxy S10+

[CarlosE]

Hey folks,

Thanks for your replies in this thread 🙂
 

We really appreciate the time you take to report this, your details help us a lot. We can confirm the right team is aware of the inconvenience and is currently looking into this. We expect this will be fixed soon, but we don't have further information about when it is going to be sorted out. 

If you need anything else, the Community will be here for you.
 

Take care!

[FantasiMusic]

Hello, i am having the same issue on my end also. 

I'm on a Samsung Galaxy S9, and running the latest Spotify version; 8.7.24.1111.

In the screen recording I attached i filtered my music by anime, but when I pressed shuffle, it was a song by Three Days Grace, not under the filtered selection. 

I have tried Uninstalling, Restarting my phone, Clean reinstall, and still no luck.

I hope this gets fixed soon.

[Alex]

Hi @FantasiMusic,

Thanks for the info and the video recording.

We've passed this on to the team working on this issue.

We'll post here as soon as we have more news 🙂

[FantasiMusic]

Great! Thank you! Have a good rest of your day 😁

[statisto]

same with me, on desktop and android phone i dont see the filters section

[AndresM]

Hey @statisto,

Thanks for reaching out about this in the Community.

We've passed your comments to the team in charge. The right folks are aware of this situation and they're still working on a solution. 

We appreciate your patience. 

[Jonathangariepy]

I have the same issue on a Oneplus 7t running Android 11.

[Jeremy]

Hi @Jonathangariepy,

Thank you for your reply in this thread.

It would be great if you can provide us your Spotify version. Once we have that we'll be able to pass your information to the team that's looking into this.

We'll keep an eye out for your reply 🙂

Take care!

[shotgunninja101]

Hi,

I have no option to scroll through the genres either :(. I have logged out and in, cleared cache and re installed and restarted my phone. my spotify version is 8.7.50.416 and my device is iphone XS IOS 15.5. do you have any more suggestions?

[Eni]

Hey @shotgunninja101, 

Thanks for getting in touch about this. 

As mentioned previously, the right teams are aware of this happening and they're currently looking into it. We'll keep you posted here as soon as we have any new information to share.

If you need a hand with anything else, the Community is here for you.