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Spotify mobile doesn't show everything from my collection

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Spotify mobile doesn't show everything from my collection

I was very happy when Spotify added the collection / artist / album view and even more so as it's also available on the mobile version.

 

I've added most of my favourites to my collection in the desktop software. Now I want to sync part of it to my mobile.

 

Now I noticed that not all of the artists I added on my computer show up in the artist tab on my mobile!

 

Does anybody else have that problem? Why is that?

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Accepted Solutions
Marked as solution

That is definitely weird! Have you tried logging out and back into the mobile app?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

6 Replies

If you restart the Spotify app on your computer (File > Exit) are they still there when you open it again?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

The collection remains the same on my computer however often I restart.

 

In the mobile app  I can see a couple (not all) artists from A to D, then 2 from F and one each from I and P, but no artists from any of the others letters even though I added loads in the desktop app.

 

Help please!

Could you just double check it shows complete on the web player (will show where the issue lies):
https://play.spotify.com/collection/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

The collection is complete in the web player.

 

I've added two screenshots of my collection on the desktop and on the mobile.

spotify desktop.jpg
spotify android.jpg
Marked as solution

That is definitely weird! Have you tried logging out and back into the mobile app?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

That did it! Thanks! Somehow I overlooked the logout button...

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