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Plan
Premium
Country
Device
Operating System
Android
My Question or Issue:
En mi televisor y en mi computadora todo está bien, el problema es en mi celular. Spotify no me deja ver la carpeta de mis me gusta, y tampoco me deja dar me gusta a las canciones. Ya lo desinstalé varias veces, no se que hacer. PLEASE HELP!
Solved! Go to Solution.
Hey folks,
Thanks for posting here in the Community.
Hope you don't mind us replying in English as it's the Community's official language.
It's a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.
In case you're using an SD card, we'd suggest you remove it, reinstall Spotify and then try running the app without the SD. Are there any changes?
You can also send us a screenshot of what you're seeing. We'll look into this further.
Keep us in the loop! If you have questions, you know where to find us.
Asegurate que tengas la version mas reciente de spotify y la version mas reciente de android y android play
Exactamente me pasa solo en las versiones mas recientes de spotify. Cuando lo descargo de la play store no funciona bien, por eso actualmente tengo una versión mas vieja que funciona correctamente. Pero me gustaría tener la versión mas nueva
Hey folks,
Thanks for posting here in the Community.
Hope you don't mind us replying in English as it's the Community's official language.
It's a good idea to give these steps a go and run a clean reinstall. This one is more thorough than the usual one.
In case you're using an SD card, we'd suggest you remove it, reinstall Spotify and then try running the app without the SD. Are there any changes?
You can also send us a screenshot of what you're seeing. We'll look into this further.
Keep us in the loop! If you have questions, you know where to find us.
It worked!!!! Thank you so much!!!!
Hey @EliseoFacelli,
Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.
Have great day 🙂