Spotify not continuing playback from other locations

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Spotify not continuing playback from other locations

mnetwork
Casual Listener

Plan

Premium

Country

USA

Device

Pixel 2 XL + Samsung S9

Operating System

Android Oreo 8.1.0 (Pixel 2 XL)

Android Pie 9 (Samsung S9)

 

My Question or Issue

I have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows app, other Android instances, web player, etc.) I usually listen to Spotify on my way into work and continue Spotify at work on my Windows machine. The Windows app picks up where I left off on the Android app just fine. When I leave work and start playing the Spotify app on my Android device it picks up where I left off on that device instead of where I left off on the Windows app. Basically the Android app isn't pulling status correctly. The issue is a bit frustrating, but should be easy to resolve.

4 Replies

Re: Spotify not continuing playback from other locations

Moderator
Moderator

Hey @mnetwork.

 

Thanks for getting in touch.

 

This could be related due to the fact that you are using Spotify on your network at work. Could you see if the same thing happens if you try to continue listening between two other devices which are on a private unrestricted network?

 

A quick reinstallation could also do the trick. Here's instructions.

 

Let us know what you can find. Looking forward to your reply.

 

Have a nice day!

GuidoModerator
 
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Re: Spotify not continuing playback from other locations

mnetwork
Casual Listener

It is not realted to the network. That also wouldn't make much sense to me as Spotify is a cloud application and there is no need for devices to communicate with eachother directly. This happens at home too, it is just limited because of my workflow. As I said, the Windows application syncs and is aware Spotify play status and the Android app is not. What the Anroid app DOES do is if Spotify is CURRENTLY playing on the Windows app it will pick that up and then I can either use the Android app to control playback or move playback to the Android app.

 

The core issue is the Android app is not able for whatever reason to pull playback status when another player isn't currently playing.

Re: Spotify not continuing playback from other locations

Moderator
Moderator

Hey @mnetwork.

 

Thanks for getting back to us.

 

When you finish work for the day, do you put your computer to sleep, or even turn it off? You could try to leave Spotify running but simply pause the music. When you then load Spotify on your mobile device it should see what you were listening to.

 

Perhaps because when you arrive to work, you pause the music on your mobile device and then continue on your work computer which can see what you were listening to on your mobile as it's still more or less 'online'.

 

Hope this helps. Let us know if you have further questions.

 

Have a nice day!

GuidoModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Re: Spotify not continuing playback from other locations

mnetwork
Casual Listener

When I leave for the day all I do is pause on the computer. I do not shutdown or suspend the computer. it is left online and connected.

 

It works properly from Android -> Windows, but not Windows -> Android. I also have a suspicion that the iOS version of Spotify does not have this problem, but I'd need to get Spotify on a test device to verify this.

 

It is clear there is a bug here and it has nothing to do with my workflow. Can we get some developer eyes on this issue?

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