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Spotify offline sync music disappears

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Spotify offline sync music disappears

Music Fan

My phone keeps losing sync with bloody spotify meaning that all my music that I've synced offline decides to delete themselves from my phone so that I have to sync it again.

 

This is happening on a monthly basis

 

I have a full premium account.

 

Android 4.0 HTC Sensation.

 

This needs to get sorted out asap. It takes bloody hours to sync, even over a 16mbps connection and it's making me think of moving away from Spotify.

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Re: Spotify offline sync music disappears

Community Manager
Community Manager

I feel your pain. Please join others who have this issue as well:

http://community.spotify.com/t5/Mobile-Android/New-Music-Won-t-Stay-Downloaded/td-p/115032

Community Ergo Sum
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Re: Spotify offline sync music disappears

Music Fan

Ah sweet,

 

Didn't realise there was another thread about it (couldn't find it when I searched - obviously used wrong search words :P).

 

Added my comment there!

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Re: Spotify offline sync music disappears

Community Manager
Community Manager

Much obliged 🙂

Community Ergo Sum
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