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Plan
premium
Country
Malaysia
Device
Note 20 ultra
Operating System
Android 11
My Question or Issue
I had upgraded my phone in December and did not have any problems until around mid January
I am not sure what happened but somewhere around 3 weeks ago I started noticing Spotify would automatically start playing one specific playlist at random periods.
I could be playing games, watching movies, etc and it would suddenly start playing the "sleep" spotify playlist in the background.
the odd thing is that this happened around the time I had added the playlist to my follow list.
The only constant in the frequency in playing by itself.. is that specifically between 5.40am - 5.50 am. It would start playing the same playlist. How do I disable this?
As for the rest of the day it does occasionally pop up once in a while but not every day. So I have no idea what is triggering it.
I have tried :
Logging out from mobile
Logging out from all devices on the website
Clear cache
Uninstalling and Reinstalling
I thought that since Samsung music integrates Spotify the change maybe there but nothing could be found there either.
The only other possible event is that I updated the os around that time period.
Hey @SpartanFury,
Thanks for posting and welcome to the Community.
It's a good idea to go ahead and secure your account using the instructions in this Support Page. Don't forget to change the password for any service associated with your account, such as your email address, Facebook, or Apple.
We recommend that you also have a look at all third party apps that have access to your Spotify account and remove any you don't recognize. You can learn how to do this here. For the other ones you should update the login info as well.
Keep us posted! We'll be happy to lend a hand if you need more help.
Hey @SpartanFury,
Thanks for getting back in touch.
Keep in mind that Spotify can't play music automatically. In this case, we suggest that you follow the instructions under the Lost anything? section of the article @Mihail sent previously so our Support team can take a look at your account and help you with this.
We're always a post away in case you have any questions.
Have a good one!
Hey @Arisama,
Thanks for reaching out.
Remember to follow the steps in the articles that @Mihail shared above and if the issue persists, make sure to follow what @Eni suggested above so our Support team can further assist you with this.
If you need anything else, the Community is here for you.
Cheers.
Hi,
I happen to have similar issue. Somedays (totally random) My Spotify starts automatically playing next song on the last playlist I listened. I have done all the things mentioned in @Mihail posted and only third party app that has rights to my Spotify account is 'Spotify web player'. Is the some more actios that I can take so Spotify dont't wake at 7.01 am. in random mornings?
Hey @1138815070,
We're sorry to see you've been experiencing this issue.
In this case, you could try performing the following steps in the Bixby settings:
If this doesn't help, we'd suggest taking a look into this thread as well 🙂
Let us know how it goes.
Cheers!
After much time trying to figure this out, I realized it was a Bixby Routine.
Super easy fix for me, just opened Bixby Routines and changed wake up routine.
I actually like it, I just had it set to a Playlist I didn't like. I've now switched it to a Playlist I prefer and wake up to Playing For Change!
Getting a 404 error.
Hey @Collin54111,
Thanks for the response. Where exactly do you see this error? What steps did you follow? Please send us a screenshot of the error, that would be very helpful too 🙂
We'll be keeping an eye out for your response.
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