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Spotify plays music when I don't want it to

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Spotify plays music when I don't want it to

Newbie

 

Plan

Free

Country

 Canada

Device

sony Xperia XA1

Operating System

android 8.0

 

My Question or Issue

 every time I hang up a call or use "ok google" the last track that was played will start playing even if the app isn't on. I tried reinstalling the app and restarting my phone but that didn't help. Its been doing this for a couple months now and I'm considering just getting rid of spotify because it is being more trouble than what its worth.

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Re: Spotify plays music when I don't want it to

Spotify
Spotify

Hey @gamerwookie, thanks for writing!

 

Just to check, we'd like to know if you've tried the following steps:

 

  • Remove your offline devices from here.
  • Give Spotify a clean reinstall (you'll need to resync your offline music if you have any).
  • Switched your device off/on.
  • Check if the app behaves the same on WiFi and mobile connection.

Giving these a try should bring everything back to normal.

 

We hope this helps. Have an amazing day 🙂

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