Spotify redownloads music on phone restart, ignores SD card

Spotify redownloads music on phone restart, ignores SD card

MakSM

Plan

Premium

Country

UK

Device

Moto G 5 Plus

Operating System

Android Oreo

 

My Question or Issue

I recently had to move my music over to my SD card as my internal storage is getting completely full, there is NO WAY TO DO THIS IN APP so I had to reinstall the app and hope it automatically detected my SD card.

 

I was then able to redownload my songs onto my SD card but now whenever I restart my phone, Spotify ignores the SD card and instantly starts downloading music onto the internal storage. This means I have to redownload spotify every time I restart my phone.

 

I have seen similar issues from other people and I'm completely lost as to how such a basic problem hasn't been fixed and as to why the ability to pick where you store music has been REMOVED as I have seen other people choose between internal and external storage in previous versions, Netflix is able to do it flawlessly so what gives Spotify. WE ARE PAYING MONEY FOR THIS 

 

Reply
1 Reply

Petya

Hey @MakSM,

Thanks for reaching out to us!

Please try the following steps:

1. Enable permission for storage option for Spotify. This can be accessed by going to Settings>Apps>Spotify>Permissions>Storage.
2. Remove all devices for offline listening.
3. Do a clean reinstall as explained here.

Keep us posted 🙂

PetyaModerator
 
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