Spotify redownloads music on phone restart, ignores SD card

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Spotify redownloads music on phone restart, ignores SD card

MakSM
Newbie

Plan

Premium

Country

UK

Device

Moto G 5 Plus

Operating System

Android Oreo

 

My Question or Issue

I recently had to move my music over to my SD card as my internal storage is getting completely full, there is NO WAY TO DO THIS IN APP so I had to reinstall the app and hope it automatically detected my SD card.

 

I was then able to redownload my songs onto my SD card but now whenever I restart my phone, Spotify ignores the SD card and instantly starts downloading music onto the internal storage. This means I have to redownload spotify every time I restart my phone.

 

I have seen similar issues from other people and I'm completely lost as to how such a basic problem hasn't been fixed and as to why the ability to pick where you store music has been REMOVED as I have seen other people choose between internal and external storage in previous versions, Netflix is able to do it flawlessly so what gives Spotify. WE ARE PAYING MONEY FOR THIS 

 

1 Reply

Re: Spotify redownloads music on phone restart, ignores SD card

Moderator
Moderator

Hey @MakSM,

Thanks for reaching out to us!

Please try the following steps:

1. Enable permission for storage option for Spotify. This can be accessed by going to Settings>Apps>Spotify>Permissions>Storage.
2. Remove all devices for offline listening.
3. Do a clean reinstall as explained here.

Keep us posted :)

Petya Moderator
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