Announcements

Help Wizard

Step 1

NEXT STEP

Spotify says it's offline when it's playing music that I don't have downloaded.

Spotify says it's offline when it's playing music that I don't have downloaded.

 

Plan

Premium

Country

 USA

Device

Google pixel 2 plus

Operating System

Android version 9

 

My Question or Issue

 Spotify won't allow me to use the search function, browse, or radio, claiming that I'm "offline" even when it's streaming music that I don't have downloaded. This happens a few times a week. It's very frustrating and I was wondering if this is a common problem and is being corrected.

Reply
1 Reply

Hey @1221127275! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

 

Peace

Suggested posts