Spotify showing offline when I am online,

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Spotify showing offline when I am online,

Ryke80
Newbie

PlanPremium

Country

 Canada

Device

Samsung a8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question is

I have verified I am online.in settings., Logged of and on. Signed out from all accounts, reloaded the app. I can still download playlists after reloading but can not search for music.or play radio, happening both on wifi and data for a couple weeks now off.and on, but getting unbearable. thanks

1 Reply

Re: Spotify showing offline when I am online,

Rock Star 11
Rock Star 11

Hello @Ryke80!

 

This is a common issue. I'd reccomend a clean reinstall of Spotify followimg these steps.

 

Let me know if that helps at all. If not, make sure to reach out, I'll see what I can suggest next.

Jose_MRock Star 11
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