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Hi there, for some reason every single time I plug my earphones in Spotify opens automatically and music starts playing. How do I stop this? I've been trying everything. I have a Huawei p20 Lite in case you're wondering. Thank you.
Plan
Free
Country
Device
Huawei P20 Lite
Operating System
Android
My Question or Issue
I have the same issue with my Samsung S10+
Hey there @Sinner18227 and @Ahodge417,
Thanks for searching for the answer you need here!
We suggest you first restart the device on which you experience this issue. This basic step is very simple, but often overlooked.
And just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing.
It's also a good idea to log in to your Spotify account on another device just to check if you observe the same. If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.
Hope this helps. Keep us posted.