My spotify keeps staling when trying to get to playlists or play music. Freezes phone in sleep mode when I unplug headphones, overall unable to use the app.
What are the steps you took to get to the error/issue?
Sign on to Spotify, then select a playlist to listen to. I get the thinking green circle forever and then the phone freezes in sleep mode. Required a battery pull to use phone again. This happens 75% of the time when using the app
What I expected to happen
I expect to listen to my playlists when I would like and not have the app break my phone, especially since I pay for it!
Did you restart your device when troubleshooting in section B?
Did you read the connection troubleshooting tips?
Device’s Operating System
What type of account do you have?
Space left on your device
Space left on your SD card (if applicable)
Is your device rooted?
Are you using a custom ROM, if so which one, exactly?
Did you set your external SD card as storage location?
Did you manually install an older version before installing the latest version from the Play Store?
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
My mobile Spotify version
My mobile provider and country
Do you have a Spotify (non-Facebook) login?
Are you logging in with Facebook or with your Spotify login details?