Reply

Spotify won't download music

djmissons
Regular
Hello. I have had spotify premium forna few months now. I'm running it on my galaxy s4, this is the only device I have, I am nowhere near the download limit. I have just installed the kitkat software update if that helps? Thanks.
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Joe
Community Legend

Try adding them to a playlist then follow the instructions in this FAQ. Do you get an error message?

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11 Replies

Merik
Community Legend

Hey there! Welcome to the community!

 

Are you receiving any error messages? Can you check here, and see if you already have three offline devices. Also do you have enough storage space on your phone? Also, can you provide the steps are you doing to download the music?

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Joe
Community Legend

@djmissons I've moved your post over to the android section for you.

djmissons
Regular
I checked and I just have the one devive synced. Plenty of memory on my phone. I'm touching the three dots next to the song itself to download like I usually do.

Joe
Community Legend

Is this happening on all tracks or just a specific one? Is it a local file?

djmissons
Regular
I've got about six saved tracks I want to download and it's happening to all of them. I'm not sure if it's a local file or not

Joe
Community Legend

Are those all in a playlist and, if so, any chance of a link to it?

djmissons
Regular
No not in any playlist. Just a few singles from various artists.
Solution!

Joe
Community Legend

Try adding them to a playlist then follow the instructions in this FAQ. Do you get an error message?

djmissons
Regular
Ok it's worked. Managed to download them. Thanks for the help!

Joe
Community Legend

My pleasure - enjoy your music 🙂

ljb_1992
Casual Listener

I get to the point where it will download and i'll have the green arrow and then i go into the playlist and none of them are downloaded anymore! jwylot seen some of your replies and think you could help!

 

I NEED MUSIC!

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