Hi, I am a paying customer with Spotify premium however when I try and open it, it crashes straight away. I have tried deleting it and reinstalling but that doesn't work. I've cleared all the data in my settings and deleted lots of apps to make sure I had enough room. I don't have an SD card but it worked fine before. I logged into another account on my phone and that crashed too. I'm out of options and really need help! Thank you
I've got this problem, don't fancy resetting my phone just for spotify though..seems too much effort considering I have over 32gb memory used on my phone plus a 64gb memory card. Would have to transfer all to a laptop and back again which would take a days. Is there not another solution?
If spotify doesn't open, it could be because it is bad installed or some other app is messing with it. Maybe you could try to unnistall antivirus, task killers, clean apps or anything like that to check.....although maybe you won't find it and you'll be still stuck with the problem. I think that process will take longer that if you reset your device...that's why I suggested but I understand that doing that you'll have to backup everything.