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Description
When I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use.
What are the steps you took to get to the error/issue?
1. Login
2. Notice all playlists say "Loading..."
3. Notice all playlists but Starred switch to the actual names of the playlist
4. Notice "Loading..."(starred) does not open or offer download/share/radio options
What I expected to happen
See all Starred tracks as a regular playlist
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Samsung Galaxy S3
Device’s Operating System
Android 4.2.2
What type of account do you have?
Premium
Space left on your device
1.5 GB
Space left on your SD card (if applicable)
3 GB
Space left on your External SD card (if applicable)
13 GB
Is your device rooted?
Yes (Note: tested and confirmed on stock before root too)
Are you using a custom ROM, if so which one, exactly?
Liquid smooth (Note: tested and confirmed on stock before rom)
Did you set your external SD card as storage location?
Yes (Note: tested and confirmed before changing default)
Did you manually install an older version before installing the latest version from the Play Store?
No
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
N/A Yes
My mobile Spotify version
0.5.13.63 (0.7.1.5812.g77685925)
My mobile provider and country
AT&T
My username
roguesith
Do you have any screenshots you can attach to more clearly explain your issue?
Hi roguesith - A couple quick questions:
1. Is this happening with any of your other playlists?
2. How does your starred playlist look in your desktop app? How many tracks are you seeing?
Thank you for the response Meredith
1. This is the only playlist with the issue
2. The Starred playlist has 441 tracks (my others are 16, 90, 22, 120, 69, 28, 33)
I am experiencing the same problems... 😕
hi..dont know if u resolved the issue. i had the same issue..the problem was too many songs..so i went in.deleted all songs..and just add 10 at a time and then it worked
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…