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Storage keeps changing from SD Card to Device Storage

Storage keeps changing from SD Card to Device Storage

Plan

Premium

Country

Brazil

Device

Samsung Galaxy S8 Plus

Operating System

Android Pie

 

My Question or Issue

Every week in a random night my Spotify app simply changes the storage location from the SD Card to the Device Storage. I already tried reinstalling the app but it didn't work. 

Reply
2 Replies

Hey @ftdneves,
 
Thanks for reaching out to us!

Please try the following steps:

1. Enable permission for storage option for Spotify. This can be accessed by going to Settings>Apps>Spotify>Permissions>Storage.
2. Do a clean reinstall as explained here.

Keep us posted 🙂

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

I have a similar issue, and I tried the clean install and no luck - just happened again.

 

I know the sd works fine, as other apps have no problem.

 

I change the storage back, and instead of recognizing the downloaded music that is still there, it deletes everything and starts downloading again. I find myself downloading 26gb of music again and again every week.

 

PLEASE FIX THIS BUG! 🙏

 

(I really see no logical reason to have the storage change automatically, even if for one moment the app doesn't recognize the sd, the choice didn't change, and the permissions neither) 

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