Storage switched back to internal at every reboot (I've found the solution!)

Reply

Storage switched back to internal at every reboot (I've found the solution!)

maxvartuli
Casual Listener

Plan

Premium

Country

Brazil

Device

Xiaomi Mi A2 Lite

Operating System

Android Pie

 

My Question or Issue

I have encoutered this issue and many post with people with problems rebooting the phone and mantaining the storage option properly configured as SD card.

I've found the solution! (at least to my case).

I hope it can help someone else.

 

I've bought this new phone some weeks ago, and it has Android Pie (my old phone was Marshmellow) and in this version I've set a PIN number and, for some reason, didn't let configured to ask for the PIN before the system boots (with is the most secure option). Instead, it asked for the PIN before the first unlock and after the system boot. That's the catch:

 

I noticed that the SD card only mounts AFTER I unlock the first time after the boot. You can see it by the SD card icon who apears quickly at status bar just after the unlock. For security reasons, it make sense, since someone who stole the phone could try to load malicious software via external storage. Spotify service probably loads BEFORE the SD card mount, and then, like a mother who call the police when his son is 30 seconds late to come back home, it switches to the internal memory and starts to download all again. If the PIN is typed before the system boot, the SD card mount and when Spotify service loads, it can find the external storage. Works like a charm. 

This solution did not let Spotify devs off the hook, since many other apps that use external storage didn't present this issue at all.

 

SOLUTION:

Make sure, if you have a PIN or password set, to Android ask BEFORE the system boot.

 

Cheers!

11 Replies

citizenserious
Casual Listener
Thanks a lot!
I had to go to settings and remove my pin, when I then tried to reinstate a new pin it asked me if I wanted to use secure boot and provide my pin before boot. I use this feature now and it solved my issue.

I had this issue on several Phones since 2014 now. Sometimes it worked sometimes it didn't.
I even contacted the support, they know about this for years. I never figured out what triggers the app to switch.

wackygoose
Casual Listener
Thank you very much! I can't believe it was easy to fix... I've searched a lot and read aot of forums and similar topics, no one had indicated the password on boot. But still, spotify is faulty, it should wait for SD card mount or at least verify downloads like Tidal does. If I could move Spotify to SD card it would be easier but I just can't even with force move apps Tru dev options.

I hope more people find this as the problem seems to be somewhat common and not new

CarlosE
Moderator
Moderator

Hey there @Femzy,

 

Thanks for reaching out to the Community.

 

We're sorry to hear that you're experiencing this issue on your iPhone. Keep in mind that there are different Help boards in the Community for specific devices and topics, and this thread is in the Android Help board, so the solutions showed here might not work for different OS.

 

No worries though, we encourage you to post a new thread on the iOS Help board and we'll happily help you out.

 

You can find more info on how to navigate through the Community in this Spotify Answer.

 

We'll be on the lookout.

 

Cheers!

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Daedalus100
Casual Listener

Proposed solution to require PIN before phone booting did not work for me on moto g6 play android 9

Petya
Community Legend

Hi @Daedalus100,

 

Thanks for reaching out to us!  

 

Can you try the following steps? These are:

 

  1. Enable permission for storage option for Spotify. This can be accessed by going to Settings>Apps>Spotify>Permissions>Storage.

  2. Do a clean reinstall as explained here. 


If this doesn't do the trick, you can let us know your device, OS, Spotify version and all the steps you've tried so far.
 

Keep us posted 🙂

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Daedalus100
Casual Listener
I have permissions set correctly and I have tried several clean reinstalls.
I am still having the same problem, and it is highly frustrating. My latest
rather unsophisticated attempt to work around the problem is to try to
"catch" the problem right after boot up and make sure the data storage is
switched back to the SD card. That approach (not surprisingly) has failed
too. I end up having to re-download everything which is inevitable because
sooner or later, I need to reboot.

Moto G6 Play
Android 9
Spotify 8.5.33.831

Please fix this. I'm not the only one with this issue.

Thanks for your help.

Enable permission for storage option for Spotify. This can be accessed by
going to Settings>Apps>Spotify>Permissions>Storage.
Do a clean reinstall

as
explained here.

Atexor
Music Fan

Hello @Petya. I am not Daedalus100, hovewer I tried your steps several times. Nothing helped.

 

You just need to implement postponed autostart for Spotify after boot or restrict permissions from starting its services.

For my phone only the solution with root works...

dcrosthwait
Regular

Same issue on my Moto g6 running Android Pie. 128gb Samsung SD card.

 

After this issue of the Spotify app changing storage locations with each restart I tried switching to Offline Mode and then restarting. Unfortunately the app wouldn't even let me log in after that... Got stuck in an endless loop of Spotify sending me a login email, then the app saying the link had expired (2 seconds after I received it) - and round and round I went...

 

F&$# it. Going to try Google Play's 30-day free trial. I pay for Spotify Premium so I can have my music with me. If that functionality isn't available, there's no sense in stickin' around.

Atexor
Music Fan

I've found workaround for that issue. Unfortauntely it requires admin (root) permissions, what may be quite embarrassing for most of you. But still something and maybe it will help someone: https://community.spotify.com/t5/Android/SOLVED-PARTIALLY-Spotify-downloads-songs-to-internal-memory...

I didn't test with encrypted SD card but should work too.

shay_ortiz
Casual Listener

**bleep** this is exactly the problem i'm having atm! It's absolutely irritating for my 1k+ songs to have to download every.fricking.time. What did you mean by having android "ask" before system boot? Thanks!

kupkrazy
Regular
Thank you for this... I have this same problem with my Note 9. I tried what you said by setting up Secure boot which does exactly what you said, and sure enough, it works and SD storage is retained. Like you said, it's not a permanent solution since the app should actually work - but at least it works for now and I can actually download my playlists again. Thanks. Spotify, please fix this! 🙂
SUGGESTED POSTS