Sudden volume drop.

[Jonathansbrands]

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

[Jeremy]

Hi there @Jonathansbrands,

Thank you for taking the time to post in the Community. We're super glad to you enjoy Spotify. Let's take a closer look into this so that you can enjoy it even more 🙂

To start with, can you make sure there's no old cache files causing this by performing a clean reinstall? You can find the steps here.

If the issue persists and you have an SD card we suggest that you uninstall the app > turn off your phone > take out your SD card > turn on the phone again (without the SD card) > reinstall the app since the card can be corrupted.
 

Let us know how it goes so that we can continue to assist you if you need us to 🙂

Take care!