Switched phones now App won't see my Sonos

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Switched phones now App won't see my Sonos

Ace_music
Casual Listener

I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place.  What should I do?

Plan

Premium

Country

Canada

Device

One+ 6

Operating System

Android Oreo

 

 

 

2 ACCEPTED SOLUTIONS

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Re: Switched phones now App won't see my Sonos

Nico
Community Legend

Hey @Ace_music! Welcome to the Spotify Community! ;)

 

Thar doesn't sound cool.

In this case, can you double check that you’ve enabled "Control Sonos from Spotify" in the Sonos app settings? Also, make sure both devices are connected to the same WiFi network.

 

Let me know if that helps! :)

Peace

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Solution!

Re: Switched phones now App won't see my Sonos

Ace_music
Casual Listener

Hi @Nico

It looks like disconnecting and reconnecting to the wifi did the trick. Once I did that the speakers showed up. Her speaker is still there, though. Which makes me wonder if she has her speaker on our wifi somehow? Not that it should make a whole lot of difference...

View solution in original post

2 Replies
Solution!

Re: Switched phones now App won't see my Sonos

Nico
Community Legend

Hey @Ace_music! Welcome to the Spotify Community! ;)

 

Thar doesn't sound cool.

In this case, can you double check that you’ve enabled "Control Sonos from Spotify" in the Sonos app settings? Also, make sure both devices are connected to the same WiFi network.

 

Let me know if that helps! :)

Peace

View solution in original post

Highlighted
Solution!

Re: Switched phones now App won't see my Sonos

Ace_music
Casual Listener

Hi @Nico

It looks like disconnecting and reconnecting to the wifi did the trick. Once I did that the speakers showed up. Her speaker is still there, though. Which makes me wonder if she has her speaker on our wifi somehow? Not that it should make a whole lot of difference...

View solution in original post

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