Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I recently did a reset on my phone and now have Spotify syncing to my SD card. Music has been syncing correctly but after a while (such as when I tried to sync another playlist today) I get the following error.
"Syncing error
Offline syncing has stopped as there's no space left on this device."
However, there definitely should be space left. The SD card shows 26.48 GB free out of a total 29.76 GB. (That's 3 GB used for the existing spotify cache.
For what it's worth, there äs also 1.1 GB free on the device memory and 3.74 GB free in the internal storage.
I have already tried clearing the Spotify cache and re-syncing everything but the same error comes up after a while. Is there some kind of limit coded into the app? Any what to get all my music to sync?
Solved! Go to Solution.
I tried several times, I do all the instructions, but doesn't work, maybe my phone is crazy.
I just become premium for this... Seriously?
nice.. this helps me. thanks 🙂
Just force stop it
I just purchased Spotify Premium for my Kindle Fire HDX and is now not letting me download offline playlist due to no more space on my Kindle Fire HDX*****How can i fix this problem
Hey @Teammclaren your post doesn't make a lot of sense but, if you've run out of storage, the first thing you should do is reinstall spotify following the instructions here. If you still have problems, please post details of your device, android version and spotify version with a description of what isn't working along with any error messages you see, thanks.
Just bought a new Samsung Galaxy S8 and started downloading all my songs again. Spent the whole day doing it. After about 1,000 songs, I started getting the "DOWNLOAD ERROR" message. I have 40GB of space left. Kinda ridiculous given that I know I'm allowed 3,333 songs as a premium member.
All I can think of is that you have set spotify to use the SD card (which is full) as the storage location. Go to spotify's settings and switch the storage location to "device storage" and the cache will be moved from SD card to internal storage. It may take a minute or two but you should see a notification showing progress. Once the transfer completes, try those downloads again.
I have followed these steps and the folder still pops back up. I have deleted it from my internal storage, but it also appears in my SD card. Do I need to delete it there to?
I had this error messag as well. I just wento options on spotify >storage and selected internal memory. It looks like the new updates stores your songs on your SD card creating a conflict since I have like 2gb of space. Spotify will transfer your data to your device memory and it will solve the issue
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…