The track is not available to play on my Premium Spotify Samsung Galaxy II account

[andrew18]

Hi,

I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks into my playlist folder in my laptop. The problem is I can play it on my Spotify laptop but not on my Samsung Galaxy II Spotify account.

I have made the folder to be available offline and also tried synching the tracks to my mobile. However I still can't play the downloaded mp3s on my Spotify mobile.

Any suggestion as to what I should do?

Thanks.

[Liam]

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@andrew18 wrote:

Hi,

I was wondering if anyone out there could help me sort this problem. I have just downloaded a few mp3 files on my laptop. Imported the tracks into my local files and moved the tracks into my playlist folder in my laptop. The problem is I can play it on my Spotify laptop but not on my Samsung Galaxy II Spotify account.

I have made the folder to be available offline and also tried synching the tracks to my mobile. However I still can't play the downloaded mp3s on my Spotify mobile.

Any suggestion as to what I should do?

Thanks.

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What happens when you try and play the tracks?

[andrew18]

Hi,

It just says that the track is unavailable each time I click on it. Only those tracks that I have downloaded from the internet that I am unable to play on my mobile. I could play it on my laptop using Spotify instead.

Other tracks are working fine as they are found in the Spotify collection if you understand what I mean.

I hope you are able to help me solve this annoying problem.

Thanks.

[Euterboy]

Hi,

same problem here. I have a Samsung Galaxy S I 9000 with Android 4.2, now 2.3.3 to test Spotify with the original version. It doesn´t help. I cleared repeatedly the cache and reinstall spotify. But it change anything.

I have a premium Spotify account and love it but when i can´t sync my playlists with my phone for what should i use Spotify premium?

The problem has been known for more than a year but nothing change. So my decission is to cancel my Spotify subscription.

So much user have problems with that.

I hope these problem will been fixed in future that i can come back to spotify.

greetings Euterboy

[andrew18]

It would be great if anyone...anyone out there is able to help sort this problem asap as I'm getting really annoyed paying for something that I can't really use.