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Trouble with account

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Trouble with account

Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I have spotify on my phone with a premium account. I just bought a fitbit and when I log in through the fitbit app it says I only have a free account. Now i think i may have two accounts but i dont remember the log in info for the one with my premium account. What can i do to find this info out ? I have literally been trying to figure this out all day and i am very frustrated!!

1 Reply

Re: Trouble with account

Moderator
Moderator

Hey @Sylvia9.

 

Thank you for reaching out about this here in the Community and welcome.

 

It'd be good to follow the steps in this article to see if you can find and access the right Spotify account.

 

Let us know how you get on. We'll look out for your reply!

MarioModerator
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