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Unable to play song

Unable to play song

Plan

Free

Country

Japan

Device

Samsung Tab S2

Operating System

Android 7.0

 

My Question or Issue

Whenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling spotify but it still doesn't work.

 

Reply
1 Reply

Hey @Churr0s,

 

Welcome to the Community and thanks for reaching out here!

 

If you're using Spotify Free on tablet or mobile, most of the music on the platform will only be playable in shuffle mode.

 

You'll still be able to pick and play any song from selected playlists, but in order to play any song you might select on Spotify you should upgrade to Premium.

 

You can take a look at this support site article for a comprehensive overview of the differences between Spotify Free and Premium.

 

Hope you'll find this info useful. Keep us posted if we can do anything else 🙂

Mario Moderator
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