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Unable to view music videos

Unable to view music videos

wisechimp

Plan

Premium with Hulu

Country

USA

Device

Samsung Galaxy S10 Plus

Operating System

Android 10

 

My Question or Issue

I have already done a clean install of the app and have restarted my phone before opening the app as well. I still an unable to find any music videos. 

 

Thanks

Reply
1 Reply

Elena

Hey there @wisechimp!

 

Thanks for reaching out to us and welcome to the Community!

 

We have two types of videos in the app. We have Canvas clips that show in the background of songs and that you can turn on and off with the steps here.

 

There's also some videos for the desktop version in a few of our editorial playlists. For example this one.

 

We're still working on adding more videos in the app, so keep that in mind if you don't stumble upon them too often.

 

We hope this info helps. Let us know if you have any other questions.

ElenaModerator
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