Vocals almost inaudible

[40FB]

Hi, 

I'm listening on Android and while the instrumentation sounds fine the vocals are very, very low in the mix, and are kind of muffled and "echo." I deleted data and cache numerous times, turned off normalize volume, made sure everything with my equalizers was off...nothing has worked. Kind of baffled. Please advise. This has only been happening since last night and I've had Premium for almost a month. 

[Steph_B]

Hey there!

No worries, we'll help sort this out.

Let us know exactly which device/OS you're using. Does this happen when using headphones, the device's speakers, or external speakers? Do you have the High Quality Streaming option on?

Keep us posted.