You must be listening from a laptop, or desktop because I do not have volume issues for Spotify on those devices. The issue is on mobile devices excluding laptops. I have been having this issue with Spotify for years thinking it was my car audio system. I kept upgrading my system but it had no affect. Then when friends would play music from there devices using other apps, my system sounded significantly loader at a lower volume.
For a long time, I thought it was my phone, but decided to switch phones. Same issue occurred. Finally, I tried a different app, and to my surprise, my car audio system sounded a whole lot better. This is not just a volume issue, its a quality issue as well. From these comments alone, the staff at Spotify has more than enough information to fix this issue. Nothing will change unless we all come together as customers and start a movement.
We can set a date for when we expect this issue to be resolved, and if not, we all unsubscribe and put our money into another app. Tell everyone to stop using the app because they also rely on ads for profit. Let's make a movement. Post on Facebook, Twitter, Instagram. Tell family and friends that if Spotify does not fix this issue by the end of this year, this app will die. Uninstall for good on all devices and invest your money in making another app much better.
We tried contacting Spotify and notifying them of this issue, and nothing has been done, so we got to let them know we're serious as customers. We gotta hurt them in their wallets in order to be heard.
Having the exact same issue with iPhone SE, listening to Noel Gallagher’s new single on YouTube; extremely good quality, high responsive bass and treble using my AKG headphones, when I went straight over to Spotify to listen to the exact same song very noticeably lower volume, less bass and treble from the app I pay for than the free site! I hope that this issue is fixed soon Spotify.
I'm having the same issue as just about everyone else on this thread. I've noticed it for years and just thought it was my phones until I started using other music apps. I've had the issue on my Samsung note 3, Nexus 6, Moto G5 plus, and now my Pixel 2 XL. If it wasn't for years worth of playlists and preferences, I'd have jumped ship for one of the other equity capable services out there... This seems a bit too common... Please fix it?