What are the steps you took to get to the error/issue?:
I downloaded the spotify app, then i downloaded my playlists, and i can click on the play button and it plays, but no sound is coming out, and it makes sound when i turn on the sound on my phone.
What I expected to happen:
Of course i expected that it should play the music? o.O
Did you restart your device when troubleshooting in section B?:
section B ?
Did you read the connection troubleshooting tips?:
No, i dont need that at all, i just need to make my phone play music from spotify
Your device:
Samsung Galaxy Nexus I9250
Device’s Operating System:
4.2.1 Android
What type of account do you have?:
Premium, Of course?
(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")
Space left on your device:
12 GB
Is your device rooted?:
No
Are you using a custom ROM, if so which one, exactly?:
No
Did you set your external SD card as storage location?:
No
Did you manually install an older version before installing the latest version from the Play Store?:
Yes
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?:
Yes
My mobile Spotify version:
0.6.4.46
My desktop Spotify version (if applicable):
0.9.1.53.g876fa9df
My mobile provider and country:
Telmore, Denmark
My username:
Michael Læntver
Do you have a Spotify (non-Facebook) login?:
I.e. can you log in on the site without using your Facebook details
Yes?
Are you logging in with Facebook or with your Spotify login details?:
Facebook login
Do you have any screenshots you can attach to more clearly explain your issue?:
I can post a screenshot, but it can't really show that the music doesn't play?