Won't Work!!!!

[lennytheloiner]

Hi all:

My Spotify account was unavailable as I lost my wallet and had to reorder a new bank card and the account was linked to my former card. 

I updated my payment details yesterday and it would appear that Spotify have taken the money from my account as I have had a receipt forwarded to me. 

However when I search for music on my Android phone it finds the track but it is 'greyed out' in a similar way to which it would if I was offline thus making Sptify unusuable.  

Any ideas?

Thanks

Ged 

[kbrooksc]

Hmm...can you click this link to check subscription status. If you could, post back here what it says.

Thanks!

[lennytheloiner]

Thanks kbrooksc 

Apparently subscribed to Premium since 23rd Aug. 

*scratches head* 

Thanks for your help.

Ged 

[Peter__]

Strange, have you tried logging out and back into the app again?