Works on Phone but not on laptop

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Works on Phone but not on laptop

Connors2
Visitor

Plan

Premium

Country

England

Device

Laptop

Operating System

Windows 10

 

My Question or Issue

I can access my account on the laptop and have recently gone to Premium whereas before I was using free.  My playlists can't be accessed and it tells me to add songs etc.  Before swithing to premium it was okay.  I can access the same Spotify account on my mobile and all is okay.

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Re: Works on Phone but not on laptop

Moderator
Moderator

Hey @Connors2,

 

Thanks for telling us about this.

 

It sounds like you could have another account. Please check this article out and see if this is the case. 

If you need further help, we're here for you :) 

PetyaModerator
 
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