Announcements

Help Wizard

Step 1

NEXT STEP

Wrong tracks add to queue with app crash

Wrong tracks add to queue with app crash

Plan

Premium

Country

United Kingdom

Device

Samsung Galaxy S10

Operating System

Android 10

 

My Question or Issue

Every time I add something to queue I see a weird bug with duplicates, wrong tracks adding, which can lead to player crash. I have tried updating to alpha version, but this didn't help. Also I've tried to clean app cache, reboot the phone e.t.c.

 

You can see the problem on attached video. I wasn't able to attach mp4 itself, so I have attached zip with mp4 inside

Reply
1 Reply

Hey @daniluk4000 - help's here!

 

Do you mind trying a clean reinstall of the app on your Android device following the relevant steps in this Spotify Answer?

 

If that doesn't work, could you let us know if you're still experiencing this issue when you log in with a different account on the same device?

 

Thanks - keep us posted!

Suggested posts