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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108192 Views

26 replies

3 likes

  • 108192 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218638 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218638 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573488 Views

79 replies

3 likes

  • 573488 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

472117 Views

577 replies

40 likes

Account
Free
  • 472117 Views
  • 577 replies
  • 40 likes

Superuser Contribution Clicking album doesn't take me to album

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s26 Ultra Operating SystemAndroid 16 My Question or IssueWhen I click go to album while listening to a song it doesn't take me to the album it takes me back the current playlist. It takes two tries ...

Music Fan

  Plan Premium Country United States Device Samsung Galaxy s26 Ultra  Operating System Android 16   My Question or Issue When I click go to album while listening to a song i...

cooldude32

Music Fan

68 Views

9 replies

0 likes

  • 68 Views
  • 9 replies
  • 0 likes

Superuser Contribution Login Issues on Timmkoo Kids Music Player

PlanFreeCountryUSDeviceTimmkoo Q8Operating SystemAndroid version 9; Kernel version 4.9.117 My Question or IssueI recently bought a Timmkoo music player for my kid. Unfortunately the Spotify app (pre-loaded on device) will not accept his password. I h...

Visitor

Plan Free Country US Device Timmkoo Q8 Operating System Android version 9; Kernel version 4.9.117   My Question or Issue I recently bought a Timmkoo music player for my kid. Unfortunat...

Vasil

Moderator

39 Views

1 replies

0 likes

  • 39 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline issues

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy A36Operating SystemAndroid 16, One UI 8.5 My Question or IssueI have multiple issues with relation to the offline version of the android app and thought it best to write a consolidated list. The deta...

Casual Listener

Plan Premium Country South Africa Device Samsung Galaxy A36 Operating System Android 16, One UI 8.5   My Question or Issue I have multiple issues with relation to the offline vers...

MihailY

Moderator

56 Views

3 replies

0 likes

  • 56 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music keeps pausing when I leave the screen.

Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into the app.

Visitor

Lately my Spotify music keeps pausing like it's buffering every time I leave the app (open on the background) it plays for a few seconds, skips a few times and then just stops until I go back into th...

heuduajw

Visitor

29364 Views

7 replies

0 likes

  • 29364 Views
  • 7 replies
  • 0 likes

Superuser Contribution extreme distorded sound via Bluetooth

PlanPremiumCountryGermanyDeviceXiaomi Note 13 Operating SystemXiaomi hyper OS Android Version 15AP3A.240905.015.A2 My Question or Issue:I am using Spotify since 2022 via Spotify App on my mobilphones. I use IT on my current note 13 since may 2024.I u...

Casual Listener

Plan Premium Country Germany Device Xiaomi Note 13  Operating System Xiaomi hyper OS Android Version 15AP3A.240905.015.A2   My Question or Issue: I am using Spotify since 2022 via...

NicoLeBlond64

Newbie

4793 Views

13 replies

1 likes

  • 4793 Views
  • 13 replies
  • 1 likes

Superuser Contribution Web Player: Cannot select tracks #326–599 in Liked Songs

Planpremium personal CountrySouth KoreaDeviceGalaxy Tab S10+Operating SystemAndroid 16BrowserSamsung Internet, Google Chrome, Microsoft EdgeMy Question or IssueWhen I use the Spotify Web Player and open my Liked Songs playlist, I can't select tracks ...

Casual Listener

Plan premium personal  Country South Korea Device Galaxy Tab S10+ Operating System Android 16 Browser Samsung Internet, Google Chrome, Microsoft Edge My Question or Issue When I use t...

greendino151

Casual Listener

37 Views

2 replies

0 likes

  • 37 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto keeps disconnecting during Spotify playback

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine before.What I've already tried:Cleared Spotify cach...

Casual Listener

My Android Auto keeps disconnecting repeatedly while I'm listening to music through Spotify. This started happening since last Saturday, and it's really frustrating since it always used to work fine ...

AmarilloNL

Casual Listener

165 Views

8 replies

0 likes

  • 165 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playback pauses just before the song ends

Plan Premium - Family Country United Kingdom Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5 My Question or Issue I'm aware this issue has been marked as resolved as of app version 9.1.36, but I'm on version 9.1.58 and the issue is persisting...

Casual Listener

Plan Premium - Family Country United Kingdom  Device OnePlus Nord 4 Operating System Oxygen OS 16.0.5   My Question or Issue I'm aware this issue has been marked as reso...

Emma05112005

Newbie

376 Views

9 replies

1 likes

Music pausing
playback
Playback stops
  • 376 Views
  • 9 replies
  • 1 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

FreddyFazbearPlaysGa

Visitor

24191 Views

13 replies

0 likes

  • 24191 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify not playing

PlanPremiumCountryCanadaDeviceSamsung Galaxy s25 ultraOperating SystemAndroid 16 one ui8.5 My Question or IssueSpotify not playing. Like the problem last month. Tried rebooting, logging out and reinstalled. Doest work with buds or with phone speakers...

Newbie

Plan Premium Country Canada Device Samsung Galaxy s25 ultra Operating System Android 16 one ui8.5   My Question or Issue Spotify not playing.  Like the problem last month. Tried ...

OscarDC

Moderator

57 Views

1 replies

0 likes

  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wont load/Something went wrong

PlanPremium CountryAustralia Operating systemSamsung A15 My question or issueSo ive been using the app for a long time, never had many issues. But after the last update, my spotify app wont load anything. It keeps popping up with 'something went wron...

Casual Listener

Plan Premium   Country Australia   Operating system Samsung A15   My question or issue So ive been using the app for a long time, never had many issues. But after the last up...

saikosekai

Newbie

8283 Views

24 replies

3 likes

  • 8283 Views
  • 24 replies
  • 3 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

Enrico-67

Visitor

29759 Views

116 replies

38 likes

  • 29759 Views
  • 116 replies
  • 38 likes

Solved!!Superuser Contribution Can't add song to queue

PlanPremiumCountryRomaniaDeviceSamsung Galaxy S24Operating SystemAndroid 14My Question or IssueWhen I try to add a song to the queue the bottom sheet just closes after I press the button and the song is actually not added.

Casual Listener

Plan Premium Country Romania Device Samsung Galaxy S24 Operating System Android 14 My Question or Issue When I try to add a song to the queue the bottom sheet just closes after I press the b...

mara_100d

Casual Listener

62 Views

2 replies

0 likes

  • 62 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Music randomly stops playing, then doesn't allow me to listen anymore

PlanPremium DeviceHP Chromebook 2025 My Question or IssueSometimes while listening to music, it randomly goes silent even though the bar shows that the music should still be playing. When I press the pause button it jumps back to the spot the music s...

Newbie

Plan Premium   Device HP Chromebook 2025     My Question or Issue Sometimes while listening to music, it randomly goes silent even though the bar shows that the music should st...

Vasil

Moderator

95 Views

1 replies

0 likes

  • 95 Views
  • 1 replies
  • 0 likes

"Find playlist" not shown after tapping the Like button; need to swipe up

Spotify Android v9.1.64.1676 Plan Premium Country USA Device Samsung Galaxy Z Fold 7 Operating System Android 16 Reproduction steps 1. Play a song 2. Tap the button 3. Notice how the "Find playlist" input box is not visibble 4. Swipe the list of play...

Music Fan

Spotify Android v9.1.64.1676   Plan Premium Country USA   Device Samsung Galaxy Z Fold 7 Operating System Android 16   Reproduction steps 1. Play a song 2. ...

Amay

Spotify Star

78 Views

1 replies

0 likes

  • 78 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

Fsanchez101

Visitor

573488 Views

79 replies

3 likes

  • 573488 Views
  • 79 replies
  • 3 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

nairsandeep8688

Newbie

1884 Views

13 replies

2 likes

Acura
android auto
auto
  • 1884 Views
  • 13 replies
  • 2 likes

Superuser Contribution App hangs on a black screen upon trying to load the app with no internet connection / Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

Dessi

Moderator

255 Views

7 replies

0 likes

  • 255 Views
  • 7 replies
  • 0 likes

Superuser Contribution Repetative advertisements and shuffle function.

PlanFree, have used premium for yearsCountryNetherlandsDeviceSamsung galaxy S24 / Windows 11 Operating System Android 16 and windows 11 My Question or IssueThe shuffle function doesn't seem to work, it plays my liked songs in the same order everytime...

Regular

  Plan Free, have used premium for years Country Netherlands Device Samsung galaxy S24 / Windows 11  Operating System  Android 16 and windows 11   My Question or Issue ...

10323

Regular

3291 Views

15 replies

0 likes

  • 3291 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

harbin

Regular

95229 Views

53 replies

3 likes

  • 95229 Views
  • 53 replies
  • 3 likes