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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

200237 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 200237 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

543591 Views

78 replies

3 likes

  • 543591 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

451430 Views

571 replies

38 likes

Account
Free
  • 451430 Views
  • 571 replies
  • 38 likes

App won't run in the background.

PlanPremiumCountryEngland/ UKDeviceMoto g35 Operating Systemandroid 16 My Question or IssueSo for some context, for two years, I've had an issue with my phone playing music —it usually cuts out randomly and unpredictably, because of this, I purchased...

Music Fan

Plan Premium Country England/ UK Device Moto g35  Operating System android 16   My Question or Issue So for some context, for two years, I've had an issue with my phone playing mu...

kirap662

Music Fan

34 Views

2 replies

0 likes

  • 34 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

Dammetje

Casual Listener

27328 Views

112 replies

38 likes

  • 27328 Views
  • 112 replies
  • 38 likes

Superuser Contribution Music keeps stopping and then going to beginning

PlanFamilyCountryUSADeviceSamsumg Galaxy A15 5GOperating SystemOne UI 8.0Andriod 16 My Question or IssueWhen listening to music (this doesnt happen all the time) but my music will stop, then when i try to play it using my headphones or earbuds it wil...

Newbie

Plan Family Country USA Device Samsumg Galaxy A15 5G Operating System One UI 8.0 Andriod 16   My Question or Issue When listening to music (this doesnt happen all the time) but my mu...

Maria

Moderator

33 Views

1 replies

0 likes

  • 33 Views
  • 1 replies
  • 0 likes

Application slowness

PlanPremiumCountryEUDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello,Since May, 10 the application on my phone works extremely slow. Music is played ok, except sometimes next track is loading ~5 seconds, but it takes to load any ...

Casual Listener

Plan Premium Country EU Device Samsung Galaxy Operating System Android   My Question or Issue Hello, Since May, 10 the application on my phone works extremely slow. Music is played ok...

Mlakio

Casual Listener

44 Views

2 replies

0 likes

  • 44 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

ErasMudHuffPotterite

Newbie

451430 Views

571 replies

38 likes

Account
Free
  • 451430 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify 20/Party of the year infinite loading

PlanFreeCountryBrazilDevice(Galaxy A11)Operating System(Android 12) My Question or IssueI've discovered about the party of the year thing on May 12th, ive got to the app's main page and there it was. I clicked on it, the golden was seal appeared and ...

Newbie

Plan Free Country Brazil Device (Galaxy A11) Operating System (Android 12)   My Question or Issue I've discovered about the party of the year thing on May 12th, ive got to the app's ma...

Paula_Vi

Moderator

3344 Views

14 replies

0 likes

  • 3344 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution New Android App Logo can't be changed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app icon was changed today to a hideous discoball inconsistent with everything else on t...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Michaelman11

Regular

20009 Views

31 replies

5 likes

  • 20009 Views
  • 31 replies
  • 5 likes

Superuser Contribution Spotify at meta quest (store) is restricted from south korea

PlanPremium(Family)CountrySouth Korea(Temporary)DeviceMeta Quest 3S My Question or Issue Spotify is unavailable even though korea is in service range.https://www.meta.com/experiences/spotify/7250002038460582/ And also it looks like just web link, so ...

Newbie

  Plan Premium(Family) Country South Korea(Temporary) Device Meta Quest 3S     My Question or Issue   Spotify is unavailable even though korea is in service range. ...

MihailY

Moderator

31 Views

1 replies

0 likes

  • 31 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

Vasil

Moderator

1580 Views

10 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 1580 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

cg505

Casual Listener

4002 Views

12 replies

4 likes

  • 4002 Views
  • 12 replies
  • 4 likes

Superuser Contribution Sharing songs and messages aren't working

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...

Music Fan

Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy)  It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...

31vuwlc4b7pgmia4p3g5

Casual Listener

4153 Views

13 replies

1 likes

  • 4153 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify notifications no longer show text previews

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have already tried reinstalling the app and adjusting the...

Music Fan

Hello, since the latest update, Spotify notifications no longer show previews for incoming messages. Instead of the message content, I only see a generic 'You have received a message' alert. I have a...

Amay

Spotify Star

198 Views

5 replies

0 likes

messages
notification
  • 198 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist order changed in Android Auto

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16) My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would show up on the Android Auto GUI in the order I selected on my phone: release dat...

Casual Listener

Plan Premium Country USA Device (Pixel 7) Operating System (Android 16)   My Issue When I first paired my phone to my car and accessed the Your Episodes playlist, it would sh...

Aullido

Newbie

4820 Views

33 replies

6 likes

  • 4820 Views
  • 33 replies
  • 6 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

izuna0069

Newbie

51255 Views

130 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 51255 Views
  • 130 replies
  • 3 likes

Superuser Contribution Android app constantly signs me out

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10Operating SystemAndroid 16 Every 3rd or so time when I open the app (or any time I clear the app's cache in the system settings and then reopen it), I am presented with the login screen. I'll sign i...

Casual Listener

Plan Premium Country United States Device Google Pixel 10 Operating System Android 16   Every 3rd or so time when I open the app (or any time I clear the app's cache in the system setti...

Yordan

Moderator

72 Views

3 replies

0 likes

  • 72 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress Bar Not Moving

Hello. When playing songs, the progress bar is not moving. I've attached a screenshot to show this. Has anyone else experienced this? Thanks.Steven.

Regular

Hello.   When playing songs, the progress bar is not moving. I've attached a screenshot to show this.   Has anyone else experienced this?     Thanks. Steven.

Joan

Moderator

855 Views

9 replies

0 likes

  • 855 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution can't scroll to the bottom of the page

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10) Every artist/band page i can't scroll to the bottom where they have social links, i attached a pic for my problem and i tried to uninstall spotify and reinstalled...

Casual Listener

Plan Premium Country Egypt Device (Samsung Galaxy note 9) Operating System (Android 10)   Every artist/band page i can't scroll to the bottom where they have social links, i at...

Vaundman

Visitor

1703 Views

9 replies

0 likes

  • 1703 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution I found the root cause of disappearing cache!

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, especially on Android 16, please try these steps:Step...

Regular

I have finally been freed from the frustration of disappearing cache! After 4 days of testing, I can confirm that my cache and downloads no longer disappear at all.For those facing the same issue, es...

佐藤アキラ

Regular

430 Views

8 replies

1 likes

  • 430 Views
  • 8 replies
  • 1 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

Cromfayer

Visitor

26369 Views

82 replies

15 likes

  • 26369 Views
  • 82 replies
  • 15 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Roadie

7452 Views

49 replies

10 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 7452 Views
  • 49 replies
  • 10 likes