Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120727 Views

27 replies

4 likes

  • 120727 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

243480 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 243480 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

604895 Views

79 replies

3 likes

  • 604895 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

500935 Views

581 replies

42 likes

Account
Free
  • 500935 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify randomly pauses at the beginning/end of a song

PlanPremium CountryDenmark DeviceOnePlus 12R Operating SystemAndroid 16 My Question or IssueThe music will randmoly pause at the very end or beginning of a song, despite the playlist still being supposed to continue. There doesn't seem to be a patter...

Casual Listener

Plan Premium   Country Denmark   Device OnePlus 12R   Operating System Android 16   My Question or Issue The music will randmoly pause at the very end or beginning of...

voom_

Casual Listener

279 Views

7 replies

1 likes

  • 279 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution App doesn't work even with internet

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my device's problem but after changing to a new one the i...

Visitor

Spotify just doesn't want to work. It displays "No internet connection" while both on phone data and wifi and I have to wait very long time (few minutes) for anything to load. I thought it was my dev...

Adam731

Regular

58567 Views

16 replies

6 likes

  • 58567 Views
  • 16 replies
  • 6 likes

Superuser Contribution Pull down the Quick Settings panel,some Spotify song album thumbnails will flicker.---BUGID:119324

PlanFreeCountryIndia DeviceOPPO FindX9 Pro、Xiaomi 17、Pixel 9Operating SystemAndroid 16 and 17 My Question or IssuePlay music 《genius》 in Spotify > Pull down the Quick Settings panel > Observe the album thumbnail Root cause: The album cover for the so...

Music Fan

Plan Free Country India   Device OPPO FindX9 Pro、Xiaomi 17、Pixel 9 Operating System Android 16 and 17   My Question or Issue Play music 《genius》 in Spotify > Pull down the Qui...

Vinny945

Music Fan

252 Views

8 replies

0 likes

  • 252 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify gets stuck connecting to Google speaker groups and playback cuts out

For several months, Spotify has intermittently stayed on “Connecting…” when I select my Google speaker group. It can take several attempts to connect, and sometimes only some speakers join. Once connected, audio sometimes skips or cuts out across all...

Casual Listener

For several months, Spotify has intermittently stayed on “Connecting…” when I select my Google speaker group. It can take several attempts to connect, and sometimes only some speakers join. Once conn...

Paula_Vi

Moderator

53 Views

1 replies

0 likes

Android
google cast
speaker groups
  • 53 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

Sam1120

Casual Listener

61732 Views

132 replies

3 likes

"Bug"
andriod
App doesn’t work
  • 61732 Views
  • 132 replies
  • 3 likes

Superuser Contribution Black screen when opening the app with no internet connection/Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

Jonah_Grey

Regular

1774 Views

18 replies

2 likes

  • 1774 Views
  • 18 replies
  • 2 likes

ISSUE Like/Shuffle/Repeat in HyperOS Control Center

ISSUE Like/Shuffle/Repeat in HyperOS Control CenterMessage:Adding to this request with a technical breakdown for the Android development team. These extended playback controls (Like, Shuffle, Repeat) used to show up on MIUI, and still worked fine thr...

Music Fan

ISSUE Like/Shuffle/Repeat in HyperOS Control Center Message: Adding to this request with a technical breakdown for the Android development team. These extended playback controls (Like, Shu...

89 Views

0 replies

0 likes

Android
bugs
hyperos
issue
Spotify
Xiaomi
  • 89 Views
  • 0 replies
  • 0 likes

Superuser Contribution 关于如何适配小米watchS4手表轻应用问题

PlanPremiumCountry韩国Device小米watchS4手表Operating System安卓(澎湃os)(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country 韩国 Device 小米watchS4手表 Operating System 安卓(澎湃os) (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

57 Views

1 replies

0 likes

  • 57 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Song takes time to pause after tapping the Pause button in the Control Center.---11824014

PlanFreeCountryIndiaDeviceOPPO A6C、Vivo V29eOperating SystemAndroid 16 My Question or IssueAPP verison: 9.1.80.2221【Operation Procedure】Play a song > Open the Control Center > Tap the Pause button > Observe the response【Actual Result】Song takes time ...

Music Fan

Plan Free Country India Device OPPO A6C、Vivo V29e Operating System Android 16   My Question or Issue APP verison: 9.1.80.2221 【Operation Procedure】Play a song > Open the Control Ce...

Novy

Moderator

75 Views

1 replies

0 likes

  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Roadie

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

castlistener47

Casual Listener

10479 Views

50 replies

11 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 10479 Views
  • 50 replies
  • 11 likes

Galaxy Watch - Album cover, Song title, Artist

Hello, on my Galaxy Watch 7, it has issues loading the proper album art, artist, and song title. this is what I have tried:uninstall, reinstall app on watchclear cache (both phone and watch), clear data (only watch)connect to same wifi as my phone an...

Casual Listener

Hello, on my Galaxy Watch 7, it has issues loading the proper album art, artist, and song title.  this is what I have tried: uninstall, reinstall app on watch clear cache (both phone and wat...

cheesecakebedabomb

Casual Listener

68 Views

1 replies

0 likes

  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays only 2-3 songs of a playlist

PremiumUS Pixel 6a and also Android Auto My Question or Issue In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and plays only those songs instead of continuing down the playlist. This happens on the ...

Regular

Premium US   Pixel 6a and also Android Auto   My Question or Issue   In a seemingly random fashion Spotify decides that the queue on a given playlist has only 2-3 songs and play...

OscarDC

Moderator

5247 Views

13 replies

1 likes

  • 5247 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Liked Songs and Like Button Not Working properly

PlanPremiumCountryGermanyDeviceSamsung A12Operating SystemAndroid 12 My Question or IssueSince the new Design Update On the mobile app the like songs button isn't working properly. It doesnt add the song to your liked songs and won't update the + But...

Casual Listener

Plan Premium Country Germany Device Samsung A12 Operating System Android 12   My Question or Issue Since the new Design Update On the mobile app the like songs button isn't working pro...

EaryTide

Casual Listener

697 Views

3 replies

0 likes

"Bug"
Can't like song
Liked Songs Playlist
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution HyperOs Widget Bug: rewind / fast forward buttons missing for podcasts

Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...

Regular

Xiaomi Redmi 13 Hyper OS Spotify Premium  Germany    No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....

SarahRo

Visitor

9639 Views

28 replies

2 likes

  • 9639 Views
  • 28 replies
  • 2 likes

Superuser Contribution TV goes ambient and then turns off while playing Spotify

Plan Family premium Country Slovakia Device Sony Bravia 9 Operating System Google TV My Question or Issue During listening to Spotify app on TV, TV is going into screensaver ambient mode after few minutes, and then turning off based on no activity ti...

Newbie

Plan Family premium Country Slovakia Device Sony Bravia 9 Operating System Google TV   My Question or Issue During listening to Spotify app on TV, TV is going into screensave...

MihailY

Moderator

1044 Views

7 replies

2 likes

  • 1044 Views
  • 7 replies
  • 2 likes

Superuser Contribution Missing tracks in playlist android auto

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any one able to offer some advice?PlanPremiumCountryUk...

Casual Listener

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any...

Galio03

Visitor

3591 Views

7 replies

1 likes

  • 3591 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify audio is being captured by Android screen recordings

Spotify audio is being captured by Android screen recording On my Redmi Note 14 Pro running HyperOS 3.0.302.0, Spotify audio is now included in internal-audio screen recordings. I'm using version 9.1.80.2221. I want to listen to Spotify through my he...

Visitor

Spotify audio is being captured by Android screen recording On my Redmi Note 14 Pro running HyperOS 3.0.302.0, Spotify audio is now included in internal-audio screen recordings. I'm using version 9.1...

Novy

Moderator

78 Views

1 replies

0 likes

  • 78 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

cohendylan1

Gig Goer

243480 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 243480 Views
  • 156 replies
  • 11 likes

Superuser Contribution Keep widget permanently on lock screen

PlanPremiumCountryUSDevice(Samsung Galaxy A10e)Operating System(Android 9.0) My Question or IssueIs it possible to have the widget permanently on the lock screen? If I pause my music for a while it would be nice to press play again without having to ...

Casual Listener

Plan Premium Country US Device (Samsung Galaxy A10e) Operating System (Android 9.0)   My Question or Issue Is it possible to have the widget permanently on the lock screen?  If I ...

___Petr___

Visitor

4834 Views

4 replies

1 likes

  • 4834 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution AI DJ and a Dark Overlay Screen

PlanPremiumCountryUSADeviceSamsung Galaxy S22 My Question or IssueThis morning the DJ worked fine. Tonight, I try to start the DJ and it looks like a transparent black overlay screen tries to come up.I haven't changed anything, I don't have any other...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S22   My Question or Issue This morning the DJ worked fine. Tonight, I try to start the DJ and it looks like a transparent black overlay sc...

ambr0sia

Casual Listener

97 Views

2 replies

0 likes

  • 97 Views
  • 2 replies
  • 0 likes