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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409319 Views

554 replies

37 likes

Account
Free
  • 409319 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8912 Views

0 replies

7 likes

  • 8912 Views
  • 0 replies
  • 7 likes

Superuser Contribution Android auto albums not loading

PlanFree/PremiumCountry U.k DeviceOnePlus 15Operating SystemAndroid 16 My Question or IssueHi all , lately when I go to the library and albums section in Spotify via android auto and I press albums , the albums load but when I click an album i just d...

Gig Goer

Plan Free/Premium Country  U.k   Device OnePlus 15 Operating System Android 16   My Question or Issue Hi all , lately when I go to the library and albums section in Spotify ...

dlo2

Music Fan

478 Views

13 replies

0 likes

  • 478 Views
  • 13 replies
  • 0 likes

Something went wrong: can't load albums in Android Auto, Spotify 9.1.28.2252

PlanPremiumCountryNZDeviceSamsung Galaxy S10Operating SystemAndroid / Android AutoMy Question or IssueSince a week or two weeks, probably last Spotify update March 2, 9.1.28.2252, I can't load albums on Android Auto. 2019 Mazda6. Every time I try to ...

Music Fan

Plan Premium Country NZ Device Samsung Galaxy S10 Operating System Android / Android Auto My Question or Issue Since a week or two weeks, probably last Spotify update March 2, 9.1.28.2252, I...

10 Views

0 replies

0 likes

  • 10 Views
  • 0 replies
  • 0 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

HenRex_dk

Casual Listener

34790 Views

226 replies

54 likes

Android
google cast
receiver
spotify connect
  • 34790 Views
  • 226 replies
  • 54 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

Thrinkxs

Visitor

409319 Views

554 replies

37 likes

Account
Free
  • 409319 Views
  • 554 replies
  • 37 likes

Superuser Contribution Current play of playlist disappears after closing the app

PlanPremiumCountryGermanyDevice(Samsung Galaxy A55 5G)Operating System(Android 16) My Question or IssueOn my new phone, when I close the app when listening to, for instance, my favourites playlist, next time I open the app, no playlist is "active". T...

Casual Listener

Plan Premium Country Germany Device (Samsung Galaxy A55 5G) Operating System (Android 16)   My Question or Issue On my new phone, when I close the app when listening to, for instance, ...

MihailY

Moderator

91 Views

3 replies

1 likes

app issue
playlist issue
  • 91 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Player Widget in Android - Missing Loop Button

PlanPremiumCountry DevicePixel 6Operating SystemAndroid 16 My Question or Issue The media player/widget used to show the button that controls whether to loop a song or not. Now it's gone and I can only loop if I open the app and change it there. This...

Visitor

Plan Premium Country   Device Pixel 6 Operating System Android 16   My Question or Issue   The media player/widget used to show the button that controls whether to loop a so...

user-removed

Not applicable

67 Views

2 replies

0 likes

  • 67 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify se pausa cada 30-40 segundos/ My Spotify keeps pausing every 30-40 seconds

Plan Premium Country México Device Android A10 Operating System Android My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando la reproduzco, este en segundo plano o este adentro de la aplicación y ya me estrese. Ya intenté: 1...

Visitor

  Plan Premium Country México  Device Android A10 Operating System Android    My Question or Issue La música se pausa cada 30-45 segundos por si sola cuando ...

fgalera

Visitor

57820 Views

16 replies

1 likes

  • 57820 Views
  • 16 replies
  • 1 likes

Solved!!Superuser Contribution Wear OS app keeps watch always awake

PlanPremiumCountryUnited KingdomDevicePixel Watch (1st Gen) with Pixel 7 ProOperating SystemWear OS 5.0 on watch,Android 15 on phone My Question or IssueWith the latest version of the Spotify app on Wear OS the app no longer respects the watch gestur...

Regular

Plan Premium Country United Kingdom Device Pixel Watch (1st Gen) with Pixel 7 Pro Operating System Wear OS 5.0 on watch, Android 15 on phone   My Question or Issue With the lates...

Dessi

Moderator

5567 Views

39 replies

3 likes

  • 5567 Views
  • 39 replies
  • 3 likes

Superuser Contribution Spotify doesn't show anything

Plan: FreeCountry: Originally Vietnam, recently changed to the USA Device: S24Operating System: Android 16 My Question or Issue: I just moved to the US to study here and have changed the region of the account to the US. As you can see in the video, m...

Regular

Plan: Free Country: Originally Vietnam, recently changed to the USA   Device: S24 Operating System: Android 16   My Question or Issue:  I just moved to the US to ...

Yordan

Moderator

170 Views

13 replies

0 likes

Android
Free
Log in errors
  • 170 Views
  • 13 replies
  • 0 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

Music Fan

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...

Yordan

Moderator

3716 Views

8 replies

3 likes

  • 3716 Views
  • 8 replies
  • 3 likes

tired of the push notification spam!

Im tired of getting push notification spam from spotify.Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

Music Fan

Im tired of getting push notification spam from spotify. Im.on premium, and all push notifications are off. This has been reported for years, and it neesa to stop now.

tapshortcut

Casual Listener

746 Views

3 replies

3 likes

  • 746 Views
  • 3 replies
  • 3 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Bronzer

Casual Listener

2200 Views

15 replies

5 likes

  • 2200 Views
  • 15 replies
  • 5 likes

Superuser Contribution "Fake" download unable to play podcasts offline

PlanPremium DuoCountryPolandDeviceXiaomi 11T Pro Operating SystemAndroid 14 / Xiaomi HyperOS My Question or IssueHi there! For about 1-2 weeks I have a problem with playing podcasts episodes offline. I used to do that all the time without issue. Now,...

Regular

Plan Premium Duo Country Poland Device Xiaomi 11T Pro  Operating System Android 14 / Xiaomi HyperOS    My Question or Issue Hi there!  For about 1-2 weeks I have a prob...

MightyRillka

Regular

158 Views

7 replies

0 likes

Android
download
episodes
not playing
Offline
player
Podcasts
queue
stuck
  • 158 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however. ...

11102139505

Casual Listener

509856 Views

74 replies

3 likes

  • 509856 Views
  • 74 replies
  • 3 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Pastie

Regular

5108 Views

43 replies

8 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 5108 Views
  • 43 replies
  • 8 likes

Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

Susan47

Newbie

806 Views

5 replies

1 likes

  • 806 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify will randomly close and the songs will restart

Plan PremiumCountrySingapore DeviceSamsung Galaxy A16Operating SystemAndroid 16 My Question or IssueMy songs will randomly stop playing, as the app will close and the song restarts. I have tried everything including clearing cache, deleting the app r...

Casual Listener

  Plan Premium Country Singapore   Device Samsung Galaxy A16 Operating System Android 16   My Question or Issue My songs will randomly stop playing, as the app will clo...

Eni

Moderator

80 Views

3 replies

0 likes

  • 80 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

ImMALWARE

Casual Listener

4227 Views

45 replies

5 likes

  • 4227 Views
  • 45 replies
  • 5 likes

Solved!!Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

Gig Goer

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...

Metard79

Roadie

84564 Views

102 replies

50 likes

about the artist
lyrics
  • 84564 Views
  • 102 replies
  • 50 likes

Superuser Contribution Accessibility Regression in Android App – Metadata Layout Breaks at Larger System Font Sizes

Hi Spotify Team,I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists.Issue summary:When Android system font size is increased (for accessibility), metadata i...

Newbie

Hi Spotify Team, I’m reporting what appears to be a new accessibility regression in the Spotify Android app affecting metadata display in song lists and playlists. Issue summary: When Android syst...

Paula_Vi

Moderator

58 Views

1 replies

0 likes

  • 58 Views
  • 1 replies
  • 0 likes