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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

113772 Views

26 replies

4 likes

  • 113772 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

228947 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 228947 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

587522 Views

79 replies

3 likes

  • 587522 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

佐藤アキラ

Roadie

483265 Views

579 replies

42 likes

Account
Free
  • 483265 Views
  • 579 replies
  • 42 likes

Superuser Contribution need urgent help

  Hi, basically my Spotify has completely stopped working... I cannot reproduce any songs... Tried to log off and log in, and also download again the app but the situation remains as the photo show. Anyone can help me??

Casual Listener

  Hi, basically my Spotify has completely stopped working... I cannot reproduce any songs... Tried to log off and log in, and also download again the app but the situation remains as the photo show...

OscarDC

Moderator

18 Views

2 replies

0 likes

  • 18 Views
  • 2 replies
  • 0 likes

spotufy premium android

Hi , hi already have a premium account, as i can see on my pc browser.Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand.On pc everything is ok, next payment on 11/11/2017----

Newbie

Hi , hi already have a premium account, as i can see on my pc browser. Since i formatted my cellphone spotify app doesn't want to recognize my account as premium...i can't understand. On pc everyth...

taylorsrichards

Newbie

1901 Views

1 replies

0 likes

  • 1901 Views
  • 1 replies
  • 0 likes

Superuser Contribution App is extremely slow

PlanPremiumCountry-DeviceNothing Phone 1Operating SystemAndroid 15 My Question or IssueSince a couple of months, my spotify android app is extremely slow to a point where it becomes unusable. Searching for songs, opening my library, skipping a song o...

Casual Listener

  Plan Premium Country - Device Nothing Phone 1 Operating System Android 15   My Question or Issue Since a couple of months, my spotify android app is extremely slow to a point w...

NearlyNuble

Music Fan

7492 Views

9 replies

4 likes

  • 7492 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

佐藤アキラ

Roadie

483265 Views

579 replies

42 likes

Account
Free
  • 483265 Views
  • 579 replies
  • 42 likes

Superuser Contribution Following music incomplete for audioplays/Hörspiele on mobile devices only

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is systematically incomplete on mobile devices, especially when i...

Regular

Since the removal of the "What’s New button" (the bell icon), I have been using the path Home -> Music -> Following to check for new album releases. However, I’ve noticed that the feed is syste...

Linne1974

Regular

541 Views

8 replies

0 likes

Following
incomplete
  • 541 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Spotify plays podcasts but stopped playing music

PlanPremium Duo CountryUKDeviceFairphone 4Operating SystemAndroid 13My Question or IssueToday Spotify won't play music but still plays podcasts on my Fairphone. The other phone on the same Duo account is fine (Motorola).I've cleared cache and data, u...

Casual Listener

Plan Premium Duo  Country UK Device Fairphone 4 Operating System Android 13 My Question or Issue Today Spotify won't play music but still plays podcasts on my Fairphone. The other phone...

Vasil

Moderator

5031 Views

12 replies

3 likes

  • 5031 Views
  • 12 replies
  • 3 likes

Superuser Contribution Black screen when opening the app with no internet connection/Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

dzhcbjf0r-_pu

Casual Listener

853 Views

12 replies

1 likes

  • 853 Views
  • 12 replies
  • 1 likes

Superuser Contribution Track Queue Not Transferring From Desktop Browser To Android App

PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueSo this has been going on since yesterday and I don't know whether this is a bug with the mobile app or a new update to it, but either way, this i...

Casual Listener

Plan Free/Premium Country United Kingdom Device Samsung Galaxy S8 Operating System Android   My Question or Issue So this has been going on since yesterday and I don't know whether thi...

Dessi

Moderator

25 Views

1 replies

0 likes

  • 25 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle keeps turning itself off

PlanPremiumCountryUSADeviceOnePlus N20Operating SystemAndroid 12 My Question or IssueWhenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle turns itself off and I have to turn it back on manually. It also sometimes (...

Roadie

Plan Premium Country USA Device OnePlus N20 Operating System Android 12   My Question or Issue Whenever I select a new song/playlist or connect to Bluetooth with the app open, shuffle ...

noirx

Visitor

12927 Views

22 replies

2 likes

  • 12927 Views
  • 22 replies
  • 2 likes

Superuser Contribution Playback switches from laptop to phone upon unplugging earphones from phone

PlanPremiumCountryAustraliaDeviceGoogle Pixel 9 Pro XLOperating SystemAndroid 16 My Question or IssueOften while listening to Spotify on my phone with earphones, when I sit down at my desk, I want to seamlessly switch playback to my computer's speake...

Casual Listener

Plan Premium Country Australia Device Google Pixel 9 Pro XL Operating System Android 16   My Question or Issue Often while listening to Spotify on my phone with earphones, when I ...

MihailY

Moderator

37 Views

1 replies

0 likes

"spotify connect"
adapter
adaptor
Android
aux
bug
Disconnect
earphones
unplug
  • 37 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

Regular

Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup T...

Kaylla13

Visitor

4768 Views

16 replies

2 likes

  • 4768 Views
  • 16 replies
  • 2 likes

Superuser Contribution All Playlists Empty & Unplayable on Android – Proposed Fixes Not Working

PlanFreeCountryCzech RepublicDeviceAny current Android deviceOperating SystemAndroid (e.g., 15)My Question or IssueI’m experiencing the same issue described in the previous topic marked as solved: upon logging in, every playlist is empty, and I can’t...

Regular

Plan Free Country Czech Republic Device Any current Android device Operating System Android (e.g., 15) My Question or Issue I’m experiencing the same issue described in the previous topic ma...

Lewky

Newbie

13552 Views

48 replies

14 likes

  • 13552 Views
  • 48 replies
  • 14 likes

Superuser Contribution Accidentally deleted a song from the song radio

PlanPremiumCountryUSA DeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueI accidentally deleted a song from the song radio station. In fact, it is the song that the radio station is based on, "Kill Jill". I cannot seem to find a way t...

Newbie

Plan Premium Country USA  Device Samsung Galaxy S9 Operating System Android   My Question or Issue I accidentally deleted a song from the song radio station. In fact, it is the so...

narbodon

Casual Listener

4289 Views

7 replies

0 likes

  • 4289 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify crashes when opening searched song results on Galaxy Tab S10 FE+

PlanFree/PremiumCountryUnited KingdomDeviceSamsung Galaxy Tab S10 FE+Operating SystemAndroid 16, One UI 8.5My Question or IssueHi, I’m experiencing a crash issue with Spotify on my Samsung Galaxy Tab S10 FE+.Whenever I search for a song or artist and...

Regular

Plan Free/Premium Country United Kingdom Device Samsung Galaxy Tab S10 FE+ Operating System Android 16, One UI 8.5 My Question or Issue Hi, I’m experiencing a crash issue with Spotify on my ...

Paula_Vi

Moderator

437 Views

12 replies

4 likes

"android"
"crash"
"search not working"
  • 437 Views
  • 12 replies
  • 4 likes

Superuser Contribution Songs Removed from Queue Keep Coming Back

Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...

Casual Listener

  Plan Premium Country Ireland Device Huawei P30 Lite Operating System Android 10   My Question or Issue Every time I try to remove songs from my queue, they keep returning. If I...

NtGesus

Newbie

9212 Views

17 replies

10 likes

  • 9212 Views
  • 17 replies
  • 10 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

佐藤アキラ

Roadie

228947 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 228947 Views
  • 148 replies
  • 11 likes

Superuser Contribution spotify pausing when using Bluetooth headset as soon as anyone nearby speaks suddenly began

PlanFamily planCountryUsDeviceSamsung galaxy s22Operating SystemAndroid My Question or IssueSince this morning anytime my headphones (sony xm4 in case it's relevant) pick up nearby speech of any kind spotify automatically pauses, then resumes a few s...

Visitor

Plan Family plan Country Us Device Samsung galaxy s22 Operating System Android   My Question or Issue Since this morning anytime my headphones (sony xm4 in case it's relevant) pick up ...

Yordan

Moderator

45 Views

1 replies

0 likes

  • 45 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify Android app skips songs and says "This song is not available"

I'm having a strange playback problem with Spotify on my Huawei Nova 10 Pro.When I select certain songs in the Spotify Android app, the song immediately skips to the next one and says "This song is not available." Sometimes it skips several songs bef...

Newbie

I'm having a strange playback problem with Spotify on my Huawei Nova 10 Pro. When I select certain songs in the Spotify Android app, the song immediately skips to the next one and says "This song is...

Dessi

Moderator

68 Views

1 replies

0 likes

  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app keeps crashing when I search up Omar Apollo & Samara Joy specifically

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 13 My Question or Issue So I saw that tweet from Barack Obama that listed his favorite music of 2022, and one of those is a song by Omar Apollo. So I search him up, and th...

Regular

Plan Premium Country Canada Device Samsung Galaxy S20 Operating System Android 13   My Question or Issue So I saw that tweet from Barack Obama that listed his favorite music ...

Dessi

Moderator

4579 Views

27 replies

4 likes

  • 4579 Views
  • 27 replies
  • 4 likes

Superuser Contribution popup screen every time app takes focus (choose a device to connect )

PlanPremiumCountryEUDevicePixel 9 ProOperating SystemAndroid Cinnamon Bun My Question or Issueevery time the app opens or gets focus I get a popup about choosing a device to connect to. There are never any devices to pick from and I just click the "d...

Newbie

Plan Premium Country EU Device Pixel 9 Pro Operating System Android Cinnamon Bun   My Question or Issue every time the app opens or gets focus I get a popup about choosing a device to ...

Gamifikaytion

Casual Listener

2938 Views

16 replies

4 likes

  • 2938 Views
  • 16 replies
  • 4 likes