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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFree/PremiumCountry DevicePixel 7Operating SystemAndroid 13 My Question or IssueSince my last Spotify update the sleep timer is missing from the menu when I click on the 3 dots on from the now playing part of my Spotify app.App updated on 11th Ja...
Xiaomi 12android 13version spotify 8.8.2.434I cant put play or pause. Even next or below button at lock screen or at notification screen.
I have a playlist that I had deleted a song from, but the song keeps playing when I listen to the playlist. If I look at the list of songs on the playlist, it doesn't appear, but the song still comes up when I listen to the playlist. How can I get ri...
I am not able to open a podcast. I receive an error every time I tried to open it. I can open it from other phone but not on mine.
I started having this issue in the last month (Jan 2023). Spotify tells me to sort on the desktop app and while that works, the sort of songs in the playlist IS NOT REFLECTED in the android app. I'm a premium customer and this is really CRITICAL feat...
Wth!! Why does Spotify keep changing my playlist it's nearly 17 hours long and it changes to radio based on playlist instead of staying on my playlist. How do I stop this?! Just because I use the free plan doesn't mean they should do whatever they wa...
I get a message saying: "Something went wrong Have another go?" and options to "Try again" or "dismiss". I'm able to log into the site via web browser on my laptop. Things I've tried: 1. Cleaning the cache and data.2. Rebooting my phone. 2. Reinstall...
At first i thought, well maybe it was network issue but even after rebooting my phone , i can't login my account.
PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...
I have tried the usual disconnect and reconnect and this has still not rectified the issue, whilst you tube etc works okay Spotify does not.
Hi,Since a few days, Spotify starts, pauses, stops, and switches songs on its own. This happens on my phone and as far as I can tell, it only happens when I have my headphones plugged in.Even when I close the Spotify app, it'll start a song again. Ev...
PlanPremium CountryUK DeviceXperia 1 iii Operating SystemAndroid 12 My Question or IssueOn the album view the art is really low resolution. It looks awful on any album. The now playing screen on the other hand looks fine, anyone know how to fix this?
Hey guys Premium user here. I've recently switched from iPhone to Android (Google pixel 3 to be exact) and I keep experiencing this issue where other apps constantly interrupt and pause my Spotify? For example, when I watch Snapchat videos it will pa...
When I connect Spotify to my car using Android Auto I cannot access my entire library. (USB) On car screen. In the search, half of the letters and all numbers are grayed out and don't function. I can still access my entire library on the phone app bu...
Plan: Premium Country: Canada Device: Samsung Galaxy A32 5G Operating System: Android My Question or Issue: Throughout the last couple of weeks I have been experiencing spotify auto-pausing my podcasts during playback. The autopausing seems to happen...
PlanPremiumDeviceGalaxy S22Operating SystemAndroid 13 My Question or IssueWhen I'm listening to something on the phone app and I like the song on the web player (which I'm using as a controller sort of), the song doesn't like on the mobile app. And v...
When I block a user in a matter of hours when I check again they are always unblocked and I have to do it again. How can I be sure the user is 100% blocked when you come back to it and it shows them as unblocked and gives to an option to block them a...
Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...
Sleep timer seems to be only available now when listening to music on the phone and not when casting to another device such as a chromecast attached to a stereo. Previously this was an option when casting, now it seems this option has been removed wh...
I have Spotify installed on a Pixel 5, running Android 12 (standard build). Whenever I switch on Bluetooth, Spotify automatically starts playing. This has only started happening to me in the last month or so. When I switch my phone on in the morning,...