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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Media player remote keys no longer working for navigation

Hey,I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update. Only "remote" mouse works which is extremely inconvenient as I still can n...

Newbie

Hey, I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update.   Only "remote...

443 Views

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Just starting out, problems already..

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the listening process. The playlist says "Loading..." forever...

Newbie

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the l...

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Superuser Contribution Música descargada previamente vuelve a descargarse

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo y se vuelve a descargar un porcentaje alto de las c...

Casual Listener

Si armo una playlist con canciones y la descargo para poder escucharla sin internet, funciona bien hasta que reinicio el celular, o cierro el spotify por completo. Es decir, abro el spotify de nuevo ...

Mario

Spotify Legend

5042 Views

3 replies

1 likes

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Unplayable Songs

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remove them from my saved songs. Any ideas on how to rem...

Newbie

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remov...

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Superuser Contribution Schlechte Qualitat

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe.Weis wer was?

Newbie

Hallo seit tagen ist die Qualität total schlecht obwohl ich im Wlan bin und die Qualität extrem hoch gestellt habe. Weis wer was?

Mihail

Spotify Legend

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4 replies

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Remove Devices

Helle everybody! I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops playing after a few seconds and asks me to play through one...

Newbie

Helle everybody!   I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops...

571 Views

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Android
devices
iphone
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Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

Casual Listener

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...

deanylev

Casual Listener

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4 replies

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Not solved topic - Disable Bluetooth auto start!

Regarding the following topic:https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408There is no solution in that thread!! Please fix it already!! My related topic without any comment: https://commun...

Visitor

Regarding the following topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408 There is no solution in that thread!! Please fix it a...

657 Views

0 replies

1 likes

a2dp
auto play
Automatically opens spotify
bluetooth
Bluetooth problems
Car
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Downloaded Songs

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now.The problems starts when I open spotify, it'll then want me to log in...

Newbie

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now. The problems sta...

12160322313

Casual Listener

356 Views

1 replies

1 likes

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S8 lock screen control's dissapear if you pause now.

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Even if I didn't have spotify open. It was amazing. No...

Newbie

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Eve...

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Samsung S7 SD card issue

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which then when I restart the app doesn't have any of my mus...

Newbie

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which the...

339 Views

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Superuser Contribution Se borran canciones

Esto me viene pasando muy seguido de hace como 3 semanas, no logro entender por qué, tengo suficiente espacio libre (2.30GB) y no excedo la cantidad de dispositivos con la sesión abierta (3) y principalmente es que al descargar las canciones y quitar...

Newbie

Esto me viene pasando muy seguido de hace como 3 semanas, no logro entender por qué, tengo suficiente espacio libre (2.30GB) y no excedo la cantidad de dispositivos con la sesión abierta (3) y princi...

Maria_B

Moderator

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1 replies

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Downloaded music in phone cant download anymore on tablet

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Newbie

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Joe

Community Legend

423 Views

1 replies

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Samsung s7 edge freezing

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Newbie

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Joe

Community Legend

429 Views

1 replies

0 likes

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Annoying pause of 7-12 seconds before every song

Today we've noticed an annoying pause between each song when playing an album. We tried disabling cross-fade but this option is not available. We are using a Chromecast for playing music. Can somebody help us with this? We have a premium account.

Casual Listener

Today we've noticed an annoying pause between each song when playing an album. We tried disabling cross-fade but this option is not available. We are using a Chromecast for playing music. Can somebod...

Schmiel

Casual Listener

316 Views

1 replies

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Spotify congela mi z5

De un tiempo a la fecha después Spotify comienza a calentar demasiado mi celular y todas las demás aplicaciones comienzan a alentarse, el escritorio tarda demasiado en aparecer, ya probé desinatalando la aplicación y el equipo regresa a la normalidad...

Newbie

De un tiempo a la fecha después Spotify comienza a calentar demasiado mi celular y todas las demás aplicaciones comienzan a alentarse, el escritorio tarda demasiado en aparecer, ya probé desinataland...

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Solved!! Can't put local files from my Spotify playlist onto my android (Galaxy S5) phone. Please Help.

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone." I'm assuming this means create your playlists (including local files...

Newbie

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone."  ...

klinkpc

Newbie

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Bring back storage folder opcion

Bring back the option to choose a folder for downloaded files on Android

Newbie

Bring back the option to choose a folder for downloaded files on Android 😕

Joe

Community Legend

254 Views

1 replies

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Offline data gone

Dear spotify.Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service.Not only you dont have any real solution for this you not even provide profesional costumer ca...

Casual Listener

Dear spotify. Please help this is the 2nd time i lost all my offline data. Im android user and im very disappointed with spotify system and costumer service. Not only you dont have any real solut...

rachmandania

Casual Listener

375 Views

2 replies

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