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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194941 Views

131 replies

10 likes

Android
autoplay
bluetooth
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  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536295 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440145 Views

565 replies

37 likes

Account
Free
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Downloaded albums deleted

I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be downloaded. The only downloaded content were the pl...

Newbie

I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be ...

michiel1995

Casual Listener

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Deletes and re-downloads entire library

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to download would be mine, and not that of a buggy app...

Casual Listener

This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to ...

kusuri

Casual Listener

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Non trovo la canzone

Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..

Newbie

Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..

365 Views

0 replies

0 likes

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Solved!! Problem with download songs

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to play so whats going on?

Casual Listener

Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to...

Villaleblanc

Casual Listener

619 Views

2 replies

0 likes

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  • 2 replies
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Wi-Fi issues

Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All works fine with 4g cellular but Wi-Fi is giving me fit...

Newbie

Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All wor...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Music doesn't start on Chromecast

I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify page, but nothing plays and my phone eventually gives up tr...

Newbie

I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify pag...

kasperkamperman

Music Fan

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
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Can No Longer Download Songs

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the download using celluar setting and turn it on again...

Newbie

I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Mp3s added from Mac Not Available on Android

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotify app, only that non-local song is available and playable. T...

Newbie

From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify.   Within the Mac the playlist plays flawlessly. But through my Android Spotif...

Joe

Community Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Solved!! Music stopped after 1 or 2 song played

Hi,I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this problem immediately. Thanks!

Casual Listener

Hi, I've got problem on my spotify app. The music always stop playing after 1 or 2 song played. It's really annoying. Fyi, the apps is running on Xiaomi Redmi Note 4 with MIUI 9. Please solve this p...

sonicblaze

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

do you have any good lists

any suggestions

Newbie

any suggestions

jmdesin892

Roadie

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Media Controls

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on the screen to then change songs. Missing the butto...

Newbie

When I am driving, I have spofiy open, with the media controls full screen. I've noticed that the media controls are being hidden in favour of showing the album art work, which means I need to tap on...

414 Views

0 replies

0 likes

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Extreme quality is not.

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality." They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found on Napster. Am I the only one with this problem? Why am I pay...

Casual Listener

Just downloaded all the TIME CAPSULE songs over WiFi, "extreme quality."   They sound like garbage, compression artifacts everywhere. It's like the "time capsule" means MP3s originally found o...

jmdesin892

Roadie

980 Views

1 replies

0 likes

quality
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  • 1 replies
  • 0 likes

Strange Noise randomly

I have a Samsung note 5, and when i use Spotify Premium sometimes a weird noise appears and it starts to be annoying and more frequently, so help me fixit please

Casual Listener

I have a Samsung note 5, and when i use Spotify Premium sometimes a weird noise appears and it starts to be annoying and more frequently, so help me fixit please 

franco227

Casual Listener

589 Views

2 replies

0 likes

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  • 2 replies
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Notification Bar and Lock Screen Buttons Don't Work and Crashes

Hi Everyone I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop to work and when i get into the app again, it crashes, i trie...

Newbie

Hi Everyone   I have a big problem with my Spotify app, when i'm in the app, all works, notification bar and lock screen, but, when i go into my launcher or another app, all the buttons stop t...

289 Views

0 replies

0 likes

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Every Saved Playlist Personalised & Spotify Playlists Have Songs Not Playing Back Suddenly

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on my Spotify app & reinstalled it. Since doing so Ive no...

Roadie

Hi everyone..I've been a Spotify Premium subscriber for nearly 3 years & Im currently listening to Spotify on an LG Android Smartphone/Device. The problem Im having is today I did an uninstall on...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify app on Moto G5 plus keeps crashing

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the app out of this loop is restarting my smartphone. T...

Casual Listener

The Spotify-app crashes every now and then. Once or twice a day. It plays 1 second of music and pauses, when I hit play again it plays 1 second of music and pauses, etc. The only thing that gets the ...

tom2881979

Casual Listener

1819 Views

3 replies

0 likes

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  • 3 replies
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Spotify Connect disconnects constantly

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect. They'll stay connected for hours if I don't mess with anything and just let stuff play. But if I answer the phone or switch to a different playlist on the Wind...

Regular

I'm running Spotify on Windows and listening through my Android phone via Spotify Connect.  They'll stay connected for hours if I don't mess with anything and just let stuff play.  &n...

1227 Views

0 replies

9 likes

  • 1227 Views
  • 0 replies
  • 9 likes

Spotify insta-crash

That's simple: after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android. I have installed the application repeatedly and the problem persists.

Newbie

That's simple:  after the last 2 updates, every time I open the application, it closes automatically. I have a galaxy s5, with version 5.0 android.   I have installed the application rep...

323 Views

0 replies

0 likes

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Spotify desligando sozinho quando jogo clash royale

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal. Ja desinstalei, reinstalei tanto o Spotify quanto os jogos, ja deixei no mudo, já verifiquei a memoria, ja ...

Newbie

Meu Spotify desliga sozinho quando entro em algum jogo. Somente com jogos. Navegando na internet ou em outros aplicativos ele funciona normal.  Ja desinstalei, reinstalei tanto o Spotify quanto ...

1391 Views

0 replies

0 likes

  • 1391 Views
  • 0 replies
  • 0 likes

WIDGET NÃO SOME

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo o ram ele ainda fica aparecendo aquele widget lá em...

Newbie

Meu problema é que: tenho um Vibe K6, com Aindroid 7.0, tenho spotify premium e quando abro o app, na aba que notificações aparece o widget do Spotify, porem mesmo depois que eu fecho o app, e limpo ...

733 Views

0 replies

0 likes

  • 733 Views
  • 0 replies
  • 0 likes