Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
198632 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
541210 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
448860 Views
565 replies
38 likes
Ok so I have this bug that kills me Everytime I openup spotify I play a song the internet doesn't work . everytime I have to restart my wifi (phone modem) and then after a certain amount of time it cutts off again . it pisses me off. Thx
Ok so I have this bug that kills me Everytime I openup spotify I play a song the internet doesn't work . everytime I have to restart my wifi (phone modem) and then after a certain amount of ti...
336 Views
0 replies
0 likes
Hey guys how can I show spotify on my lock screen? I enabled it in the settings but it still doesnt show on my lock screen. Its been bugging me really. Appreciate those who will reply!
Hey guys how can I show spotify on my lock screen? I enabled it in the settings but it still doesnt show on my lock screen. Its been bugging me really. Appreciate those who will reply!
716 Views
0 replies
1 likes
Bonjour, j'utilise en même temps Spotify et une caméra de surveillance Arlo Q (de Netgear) sur une tablette Samsung Galaxy Tab A. Une fois que je dois mettre la caméra Arlo Q en "live", la musique via Spotify s'arrête. Je viens de contacter le helpde...
Bonjour, j'utilise en même temps Spotify et une caméra de surveillance Arlo Q (de Netgear) sur une tablette Samsung Galaxy Tab A. Une fois que je dois mettre la caméra Arlo Q en "live", la musique vi...
Casual Listener
364 Views
1 replies
0 likes
I can't seem to get crossfade to work, I looked up how to get it to work and was told to try to turn off gapless but still I can't seem to get it to work?? Please help
I can't seem to get crossfade to work, I looked up how to get it to work and was told to try to turn off gapless but still I can't seem to get it to work?? Please help
332 Views
0 replies
0 likes
Boa noiteNao consigo ver meus amigos do facebok no spotify, só para constar, tenho o premium famili. Tal problema diz: "Desculpe algo deu errado, srus amigos do facebook ainda nao estão no spotify. Convideo-os!"oque devo fazer para solucionar o probl...
Boa noite Nao consigo ver meus amigos do facebok no spotify, só para constar, tenho o premium famili. Tal problema diz: "Desculpe algo deu errado, srus amigos do facebook ainda nao estão no spotify....
Newbie
441 Views
1 replies
0 likes
I have an unmodded LG G6. Spotify has always been a little buggy on it compared to my Galaxy S7 Edge, but now it barely works. Opening the app after restarting my phone is completely hit or miss. A download keeps getting triggered in my status bar, e...
I have an unmodded LG G6. Spotify has always been a little buggy on it compared to my Galaxy S7 Edge, but now it barely works. Opening the app after restarting my phone is completely hit or miss. A d...
Community Legend
693 Views
3 replies
0 likes
Still no offline music for Android Wear 2.0? Come on, Spotify!
Still no offline music for Android Wear 2.0? Come on, Spotify!
899 Views
0 replies
7 likes
When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to ". There's a pause button and a mute button. The pause button (rather than play) makes it appear that I'm currently casting to this other...
When I'm listening to Spotify (and even when I'm not), I get a notice in my phone's status that says "Casting to <device name>". There's a pause button and a mute button. The pause button (rath...
Newbie
43357 Views
6 replies
7 likes
Quick bit of information, Nexus 5x running Android 8.0 with August 2017 security patch with Spotify 8.4.21.508. I have Spotify as "Not Optimized" under battery settings and I am not running any type of "Data Saver" options. I have also cleared cache/...
Quick bit of information, Nexus 5x running Android 8.0 with August 2017 security patch with Spotify 8.4.21.508. I have Spotify as "Not Optimized" under battery settings and I am not running any...
938 Views
0 replies
0 likes
Here are 2 screenshots. It happens randomly.
Here are 2 screenshots. It happens randomly.
Community Legend
622 Views
2 replies
0 likes
Hey guys,I have a problem with downloading songs on my Android Phone. I recently put all the physical CDs I have on my computer. Then I went to preferences and add them to the "Local files" section, with success. I modified a few songs to match the s...
Hey guys, I have a problem with downloading songs on my Android Phone. I recently put all the physical CDs I have on my computer. Then I went to preferences and add them to the "Local files...
502 Views
0 replies
1 likes
all i know is i had a account on auto pay.then i didnt have spotify.so i paid 9.99 and now all my play list is gone?it says soptify saves your ist well how do i get them back? why dont they have a phone you can call
all i know is i had a account on auto pay.then i didnt have spotify.so i paid 9.99 and now all my play list is gone?it says soptify saves your ist well how do i get them back? why dont they hav...
326 Views
0 replies
0 likes
I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be downloaded. The only downloaded content were the pl...
I had approx 20 albums downloaded so I can go offline and still listen to my music. Guess what? One day out of nothing these albums were no longer available in offline mode, no longer appeared to be ...
Casual Listener
357 Views
1 replies
0 likes
This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to download would be mine, and not that of a buggy app...
This morning my app deleted and then re-downloaded my entire library -- over cellular. I left the "download over cellular" option on because I use it occasionally and I expected that any decision to ...
Casual Listener
330 Views
1 replies
0 likes
Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..
Non riesco a trovare la canzone zweistellige haftstrafen di capital Bra..
367 Views
0 replies
0 likes
Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to play so whats going on?
Hi, well i started to download my music and then turn off my wi-fi and don't let me hear the music! I want to know why? I already pay for that, they say if i pay and download i don't need Internet to...
Casual Listener
621 Views
2 replies
0 likes
Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All works fine with 4g cellular but Wi-Fi is giving me fit...
Wi-Fi connects - browsing works, videos play on YouTube, however when it comes to Spotify my playlist appear but the songs are greyed out and a "no internet connection" appears at the bottom. All wor...
360 Views
0 replies
0 likes
I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify page, but nothing plays and my phone eventually gives up tr...
I'm trying to get Spotify casting from my phone working on my Chromecast. I start a song on my Android phone, go to Devices, and cast to my Chromecast. The Chromecast switches to the Spotify pag...
Music Fan
577 Views
1 replies
0 likes
I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the download using celluar setting and turn it on again...
I keep getting the message to "Go to Settings to download using cellular." despite the fact that the feature is currently turned on. And songs don't seem to be downloaded. I've tried to turn off the ...
330 Views
0 replies
0 likes
From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotify app, only that non-local song is available and playable. T...
From my Mac I added a few local mp3s onto a playlist. The playlist also has one non-local song added from Spotify. Within the Mac the playlist plays flawlessly. But through my Android Spotif...
Community Legend
343 Views
1 replies
0 likes
