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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211850 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211850 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

562905 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

村田明美

Casual Listener

464485 Views

579 replies

39 likes

Account
Free
  • 464485 Views
  • 579 replies
  • 39 likes

Solved!! Chapters lost

Dear community, I have a problem with an audio book. Since the last week I hear Ernest Cline-Ready player one. It has about 210 chapters. Yesterday I heard chapter 171,everything OK. Today in the morning I wanted to hear again but there are still 73 ...

Casual Listener

Dear community, I have a problem with an audio book. Since the last week I hear Ernest Cline-Ready player one. It has about 210 chapters. Yesterday I heard chapter 171,everything OK. Today in the mor...

Ratistomba

Newbie

3183 Views

5 replies

0 likes

  • 3183 Views
  • 5 replies
  • 0 likes

Startup problems- Android

Hi, I am having problems gettin Spotify opened in my Android, the screen turns black for a few seconds and the app suddenly shuts down, I can`t even reach the log in section. I have recently restored the system, and formated the SD card. -Moto G Plus...

Newbie

Hi, I am having problems gettin Spotify opened in my Android, the screen turns black for a few seconds and the app suddenly shuts down, I can`t even reach the log in section. I have recently restored...

Philrobo

Casual Listener

935 Views

3 replies

1 likes

  • 935 Views
  • 3 replies
  • 1 likes

Song Versions changing

I've had a problem a few times now where the song on my phones playlist will change from the version I added into a different version. The changes I remember are swapping True by Spandau Ballet with a version that had an acoustic guitar and swapping ...

Newbie

I've had a problem a few times now where the song on my phones playlist will change from the version I added into a different version.   The changes I remember are swapping True by Spandau Bal...

JTeed

Newbie

3722 Views

5 replies

11 likes

  • 3722 Views
  • 5 replies
  • 11 likes

[Behind the Lyrics] Option to show Lyrics only

Hi! Im having an issue with behind the lyrics. I have the option to turn it on in the setting but it never shows up when i play any song. Ex: Xo tour lif3. I am on a samsung galaxy j7 and running android version 7.0, with the latest version of spotif...

Newbie

Hi! Im having an issue with behind the lyrics. I have the option to turn it on in the setting but it never shows up when i play any song. Ex: Xo tour lif3. I am on a samsung galaxy j7 and running and...

Joe

Community Legend

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Spotify seems to be connecting and playing music off other people phones?

Hi all, Random one here, when i am listening to Spotify in the house sometimes it will override my music and start playing music off another person's phone (not in the same house) It offers me a choice of "listen on this phone" or listen on "xpersons...

Casual Listener

Hi all,   Random one here, when i am listening to Spotify in the house sometimes it will override my music and start playing music off another person's phone (not in the same house) It offers ...

390 Views

0 replies

0 likes

  • 390 Views
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  • 0 likes

Pequeños chasquidos o cortes en musica

Hola, todo andaba bien hasta que escucho por los auriculares canciones, de reñente se escuchan como unos chasquidos cada tanto que son molestos, tambien se escuchan en el altavoz. Pero cuando pongo la misma musica en otra aplicacion se escucha perfec...

Newbie

Hola, todo andaba bien hasta que escucho por los auriculares canciones, de reñente se escuchan como unos chasquidos cada tanto que son molestos, tambien se escuchan en el altavoz. Pero cuando pongo l...

Huothar

Roadie

28071 Views

3 replies

10 likes

  • 28071 Views
  • 3 replies
  • 10 likes

Spotify Notification question on Samsung S7 Edge

Coming from a Samsung Galaxy Note 4: Whenever I would be driving and using Waze I could change the track using my bluetooth and the title of the next song would appear on my notification bar for a second to let me know what song and artist it was swi...

Visitor

Coming from a Samsung Galaxy Note 4: Whenever I would be driving and using Waze I could change the track using my bluetooth and the title of the next song would appear on my notification bar for...

Shahnawaz1992

Newbie

3517 Views

11 replies

1 likes

  • 3517 Views
  • 11 replies
  • 1 likes

Solved!! Unable to go offline

I recently changed my phone to a Motorola Moto 5g s. The spotify app won't allow me to go offlibe, the slider is greyd out. Can anyone help?

Community Legend

I recently changed my phone to a Motorola Moto 5g s. The spotify app won't allow me to go offlibe, the slider is greyd out. Can anyone help?

spiritofradio

Community Legend

3110 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify pausing music when I unlock the phone

Anybody having the same problem? It's been a few days and I'm always using the same headphones, it doesn't happen with the default music player and everything is up to date

Casual Listener

Anybody having the same problem? It's been a few days and I'm always using the same headphones, it doesn't happen with the default music player and everything is up to date

Gwg

Casual Listener

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify slowing the phone

The app seems to be much slower, and I mean MUCH slower now when I ran out of premium, while I had premium, it was smooth even though I had multiple Gb of musicBut the instant my premium ended, the app became very slow and has crashed my device multi...

Casual Listener

The app seems to be much slower, and I mean MUCH slower now when I ran out of premium, while I had premium, it was smooth even though I had multiple Gb of music But the instant my premium ended, the...

GaryxGaming

Casual Listener

1723 Views

2 replies

0 likes

  • 1723 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Horrible audio vía Bluetooth since last update.

8.4.17 seems to be the problem. At first I thought about the headphones, but after connecting other audio devices and using other music apps as well it was an evident Spotify issue.The higher frequencies sound distorted and there's annoying tickling ...

Roadie

8.4.17 seems to be the problem. At first I thought about the headphones, but after connecting other audio devices and using other music apps as well it was an evident Spotify issue. The higher frequ...

Huothar

Roadie

1387 Views

4 replies

1 likes

  • 1387 Views
  • 4 replies
  • 1 likes

Spotify funciona apenas no 3G

O meu Spotify simplesmente nao conecta no Wi-Fi, aparece a mensagem (You're offline), funciona apenas no 3G.Já reiniciei o modem, reinstalei o aplicativo, mas nenhuma solução pareceu efetiva.

Newbie

O meu Spotify simplesmente nao conecta no Wi-Fi, aparece a mensagem (You're offline), funciona apenas no 3G. Já reiniciei o modem, reinstalei o aplicativo, mas nenhuma solução pareceu efetiva.

472 Views

0 replies

0 likes

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"Songs" tab - where are the downloaded songs?

Hi all!When I download a full set playlist (not song by song) the songs don't show on the "Songs" tab.A downloaded song only appears in the "Song" tab if I save it individually!Is that normal?What I'm looking for is a way to shuffle through all the d...

Newbie

Hi all! When I download a full set playlist (not song by song) the songs don't show on the "Songs" tab. A downloaded song only appears in the "Song" tab if I save it individually! Is that normal? ...

Joe

Community Legend

755 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problems with sound quality

I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I have tried and tested both on WiFi and Mobile conn...

Newbie

I'm a premium user and its been about two weeks since I've been experiencing very bad quality sound on any song I play. Songs sound muffled, like if I was playing a 96kbps mp3 or even worse. Things I...

beansi74

Casual Listener

5263 Views

2 replies

1 likes

  • 5263 Views
  • 2 replies
  • 1 likes

Solved!! Spotify se cierra automaticamente

Tengo un problema de días atras, un bloqueo mi móvil o un contestar un mensaje se cierra la aplicación en automático. Por que es esto

Newbie

Tengo un problema de días atras, un bloqueo mi móvil o un contestar un mensaje se cierra la aplicación en automático. Por que es esto

boakyeangela1

Regular

1870 Views

1 replies

0 likes

  • 1870 Views
  • 1 replies
  • 0 likes

Problems with Dual Sim and offline mode

Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm from México and using Telcel and Virgin Mobile) but...

Casual Listener

Hi everybody, I search for this and there is no information about it. I already saw that there are some problems using dual sim but my problem is this...I can play Spotify in any of my two sims (I'm ...

Arundas

Music Fan

2747 Views

4 replies

0 likes

  • 2747 Views
  • 4 replies
  • 0 likes

Switching data provider in dual sim phone cause bug in Spotify

I'll do my best to describe the problem since English is not my main language. When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one SIM at any time.I have data plan on both SIMs, so I can do a...

Regular

I'll do my best to describe the problem since English is not my main language.   When I use Spotify Premium on my Galaxy S7 Dual SIM (G930FD), the download music function only worked with one ...

Arundas

Music Fan

2533 Views

3 replies

0 likes

  • 2533 Views
  • 3 replies
  • 0 likes

Bug in spotify when using dual sim phone

The phone Galaxy s6 duos. The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug.Streaming works no matter what SIM card is used for data transfer.

Newbie

The phone Galaxy s6 duos.   The download over cellular is working ONLY when Sim1 for data transfer. I think it's a bug. Streaming works no matter what SIM card is used for data transfer.

Arundas

Music Fan

3492 Views

2 replies

3 likes

  • 3492 Views
  • 2 replies
  • 3 likes

Android app quits on incoming calls

Hi everyone. Short facts Sony XZAndroid 7.1.1Spotify version 8.4.18... The app kills itself when I'm receiving an incoming call.Or when I pause the music, to look at something other with sound(letting the app run in background to be easily toggled ba...

Newbie

Hi everyone.   Short facts  Sony XZ Android 7.1.1 Spotify version 8.4.18...   The app kills itself when I'm receiving an incoming call. Or when I pause the music, to look at so...

295 Views

0 replies

0 likes

  • 295 Views
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Music keeps stopping randomly

Hi guys! My music keeps stopping every few minutes for no reason. I have restarted the app and my phone but still having issues. It is not due to notifications or other sounds on my phone. Has this happened with anyone else and have you been able to ...

Casual Listener

Hi guys! My music keeps stopping every few minutes for no reason. I have restarted the app and my phone but still having issues. It is not due to notifications or other sounds on my phone. Has this h...

Vadim84

Newbie

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes