Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119623 Views

27 replies

4 likes

  • 119623 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

241599 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 241599 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

602674 Views

79 replies

3 likes

  • 602674 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

495374 Views

581 replies

42 likes

Account
Free
  • 495374 Views
  • 581 replies
  • 42 likes

[FRENCH HOW TO] TUTO Stocker les musiques sur la carte SD

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il manque un élément capital: le choix du lieu de stockage des musi...

Regular

C'est un calvaire que beacoup d'abonnés payants de Spotify pour android connaissent, la nouvelle application toute de noire vétue est géniale, certes, mais pour qu'elle soit parfaite il man...

Bryan56700

Newbie

48076 Views

28 replies

5 likes

  • 48076 Views
  • 28 replies
  • 5 likes

Offline music is downloaded "all days"

Hey there, During this weeks my Spotify is working hard. All days i have to that download all my songa because Spotify removes it. My smartphone is an Samsumg S5 Neo and the app is updated. I need help, because im tired with this problem that put my ...

Newbie

Hey there,   During this weeks my Spotify is working hard. All days i have to that download all my songa because Spotify removes it.  My smartphone is an Samsumg S5 Neo and the app is up...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Choppy connection from phone to car via bluetooth

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify software is updated. Any ideas would be greatly appreciate...

Casual Listener

I am getting a really choppy connection between my Android phone (Software version 6.0) and my Kia radio (2015 Soul, standard issue) via bluetooth. DIdn't use to have this problem. My Spotify softwar...

nlloyd

Casual Listener

21017 Views

3 replies

1 likes

  • 21017 Views
  • 3 replies
  • 1 likes

Samsung Galaxy S5 Stuttering/Distorting when screen is off

Hey everyone, Recently I have been having trouble with my Samsung Galaxy s5 running Android 6.0.1 Marshmello. The music likes to stutter/cut out then cut back in at random times during songs. This is over Bluetooth as well and on normal headphones. T...

Newbie

Hey everyone,   Recently I have been having trouble with my Samsung Galaxy s5 running Android 6.0.1 Marshmello. The music likes to stutter/cut out then cut back in at random times during songs...

themichamoo

Newbie

992 Views

2 replies

1 likes

  • 992 Views
  • 2 replies
  • 1 likes

Running unavailable

Running is gone. When I open browse and look at 'Genres & Moods' there is no Running. The only way for me now is to go to recent played items and select a running playlist. It used to be next to Workout

Regular

Running is gone. When I open browse and look at 'Genres & Moods' there is no Running. The only way for me now is to go to recent played items and select a running playlist. It used to be next to ...

Janoz77

Regular

763 Views

4 replies

0 likes

  • 763 Views
  • 4 replies
  • 0 likes

Lockscreen overlay

Hy, does anyone know how to make the lockscreen overlay the whole screen and not this little thing.

Newbie

Hy, does anyone know how to make the lockscreen overlay the whole screen and not this little thing. 

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

playback on mobile devices

Kia ora from New Zealand, First of all, I think it's ridiculous Spotify doesn't have a freephone number for customer inquiries - not EVERYONE (including me) has time to sift through Google in order to inform you of a fault toward your Premium service...

Newbie

Kia ora from New Zealand,   First of all, I think it's ridiculous Spotify doesn't have a freephone number for customer inquiries - not EVERYONE (including me) has time to sift through Google i...

MrDavo

Gig Goer

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

'Your Library' no longer available after restarting Huawei P10.

Hi,Every time I have to restart my Huawei P10 the Spotify playlists and albums I have added for offline use are no longer available and must be downloaded again. Does anyone else have this problem and is there a solution? Thanks in advance.

Newbie

Hi, Every time I have to restart my Huawei P10 the Spotify playlists and albums I have added for offline use are no longer available and must be downloaded again. Does anyone else have this problem ...

359 Views

0 replies

1 likes

  • 359 Views
  • 0 replies
  • 1 likes

Orden de canciones en la lista favoritos

Buenos días, Me gustaría saber si es posible, en la app spotify android, de elegir el orden de las canciones de la lista favoritos. Sé que en versiones anteriores el orden era por fecha de "más reciente - última" siento la más reciente guarda la prim...

Newbie

Buenos días,   Me gustaría saber si es posible, en la app spotify android, de elegir el orden de las canciones de la lista favoritos. Sé que en versiones anteriores el orden era por fecha de "...

911 Views

0 replies

1 likes

Android
  • 911 Views
  • 0 replies
  • 1 likes

Ne mutlu türküm diyene.

Arkadaşlar ben android televizyonunda spotify uygulamasında oturum açtım ama premium falan satın almadım müzik falan dinliyorum da acaba ücretlimi üye olmuşumdur yoksa sadece premium üyelermi ücret ödemekte ?

Newbie

Arkadaşlar ben android televizyonunda spotify uygulamasında oturum açtım ama premium falan satın almadım müzik falan dinliyorum da acaba ücretlimi üye olmuşumdur yoksa sadece premium üyelermi ücret ö...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Connecting problems with spotify connect or app

Hello, suddenly since two days i have the problem that i loose connection between my galaxy s6 and spotify connect wifi.But when i stopp the app by force or uninstall/install the spotify app then directly for a while it runs. I think it looses connec...

Newbie

Hello,   suddenly since two days i have the problem that i loose connection between my galaxy s6 and spotify connect wifi. But when i stopp the app by force or uninstall/install the spotify a...

ErikForsström

Casual Listener

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Missing songs

Majority of the songs I had downloaded have disappeared. Is there any way for me to get them back? I had over 1,000 songs so redownloadinf them one by one would take forever

Newbie

Majority of the songs I had downloaded have disappeared. Is there any way for me to get them back? I had over 1,000 songs so redownloadinf them one by one would take forever   

swanky_beats

Casual Listener

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Local files synced from desktop

I have a folder on my PC of MP3s that I have made a playlist out of on Spotify. When playing these MP3s from the folder and through the desktop client, they sound great. However, when I sync the playlist onto my phone and listen to it, the audio qual...

Casual Listener

I have a folder on my PC of MP3s that I have made a playlist out of on Spotify. When playing these MP3s from the folder and through the desktop client, they sound great. However, when I sync the play...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Remove "Devices Available" from the song currently playing

Hi, I'm using Spotify on Android (8.4.18.743 armV7)Is there a way to remove/disable the "Devices available" menu from under the play/pause button on the UI ? The menu keeps popping up when I swipe left/right to change songs.Thanks

Newbie

Hi, I'm using Spotify on Android (8.4.18.743 armV7) Is there a way to remove/disable the "Devices available" menu from under the play/pause button on the UI ? The menu keeps popping up when I swipe ...

392 Views

0 replies

1 likes

  • 392 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Music Randomly stops playing

Hey,when i'm using spotify on my moto g5 plus the music randomly stops playing and/or i cant press the play button. Is this a problem caused by spotify, my my device or by G5 Plus in GeneralRegards, Max

Casual Listener

Hey, when i'm using spotify on my moto g5 plus the music randomly stops playing and/or i cant press the play button. Is this a problem caused by spotify, my my device or by G5 Plus in General Regar...

Aimee_T

Roadie

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
  • 0 likes

Solved!! Why are the running playlists gone?

They are not part of the list of genres and moods anymore.

Visitor

They are not part of the list of genres and moods anymore.

Guide506

Casual Listener

1481 Views

3 replies

4 likes

  • 1481 Views
  • 3 replies
  • 4 likes

BUG: Android Auto Plays on Other Devices

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client. Often when I use the Windows client, I will play to other devices (computers or Amazon Echos) via Spo...

Newbie

I am a frequent user of the Android Auto version of Spotify (connect with a Galaxy S8 using Spotify Beta) and the Windows 10 Desktop Spotify client.  Often when I use the Windows client, I ...

421 Views

0 replies

1 likes

  • 421 Views
  • 0 replies
  • 1 likes

Probeabo geholt, bin immernoch Spotify free

Hello there,Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen des abos nutzen, habe auch gezahlt. Wie kann ich das ...

Visitor

Hello there, Ich habe mir das probeabo geholt. Möchte dieses kündigen. Habe jedoch keine Möglichkeit, weil ich überall als "Spotify free" unter Abonnements eingetragen bin. Ich kann alle Funktionen ...

KaTr

Newbie

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Trouble entering spotify and saving songs

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spotify premiun

Newbie

Every time I click on spotify i have to log in and all the songs I downloaded last time are gone, i also can't click in any of the options the app has, like "cross fade" or "ecualizator" i have spoti...

Joe

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Feature Request: be able to like a song from the Android Wear watch App

On the phone in the Spotify Notification, when a song is playing it is possible to like a song. It would be nice to have that same option in the Android Wear Playing Notification

Newbie

On the phone in the Spotify Notification, when a song is playing it is possible to like a song.  It would be nice to have that same option in the Android Wear Playing Notification

Joe

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes