Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
109455 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
220607 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
576460 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
474940 Views
577 replies
40 likes
I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.
I stop the music while I listening music on background, but Spotify completely shut down. I reinstalled and cleaned the cache but not works.
Community Legend
520 Views
1 replies
0 likes
HiI pay for spotify premium and I have a Xperia M5 as mentioned in the title. It uses Android 6.0 Marshmellow and my 2000 songs have filled up the 3GB of internal storage that was left of the 16GB that was promoted in the brochure, but 10 were alread...
Hi I pay for spotify premium and I have a Xperia M5 as mentioned in the title. It uses Android 6.0 Marshmellow and my 2000 songs have filled up the 3GB of internal storage that was left of the 16GB ...
Roadie
1035 Views
7 replies
0 likes
Hey! After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a similar issue when playing said playlist on random, only a few son...
Hey! After a song finishes the spotify restarts the playlist. When I go back to the and press forward, I get to the first song. Can't press back on the first song though... There is a s...
Community Legend
430 Views
1 replies
0 likes
Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?
Although i closed all apps spotify opens again After some time. This repeats all the time. Any solution for that?
444 Views
0 replies
0 likes
Hello everyone, I'm an owner of a Moto X Style (Moto X Pure in US) and was having trouble saving my albums and playlists to the SD Card storage. I followed the entire android issues guide on SD Cards, but NOTHING worked. Until I went into the App Pro...
Hello everyone, I'm an owner of a Moto X Style (Moto X Pure in US) and was having trouble saving my albums and playlists to the SD Card storage. I followed the entire android issues guide on...
Newbie
139651 Views
67 replies
27 likes
I can't make 'shuffle play' STOP! Make it stop!!! I've tried the drop down on either side and the settings - nothing. Any ideas?
I can't make 'shuffle play' STOP! Make it stop!!! I've tried the drop down on either side and the settings - nothing. Any ideas?
Community Legend
635 Views
3 replies
0 likes
I'm being charged for premium on my android, and have only ever used spotify on my android. But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??
I'm being charged for premium on my android, and have only ever used spotify on my android. But it's stuck on free, I've tried logging in and out, that doesn't help. Any suggestions??
Community Legend
403 Views
1 replies
0 likes
Widget just shows up blank and I can't press anything but the app is currently playing right now.
Widget just shows up blank and I can't press anything but the app is currently playing right now.
Casual Listener
5984 Views
7 replies
4 likes
Hi,So, I downloaded some files for offline music listening when on the road, but this is the third time in less than a month it suddenly gets randomly deleted, all of it except Playlists. All albums from all of my saved artists is gone...LG G6, Nouga...
Hi, So, I downloaded some files for offline music listening when on the road, but this is the third time in less than a month it suddenly gets randomly deleted, all of it except Playlists. All...
Casual Listener
685 Views
4 replies
0 likes
When I had a iphone spotify album artwork was working fine and then all of a sudden it stopped showing up after I changed to Android. I've tried everything and nothing seems to work. Anyone have any ideas?
When I had a iphone spotify album artwork was working fine and then all of a sudden it stopped showing up after I changed to Android. I've tried everything and nothing seems to work. Anyo...
344 Views
0 replies
0 likes
Hab ein Problem mit Spotify und das ist nicht so einfach deswegen brauche ich dieine Nummer eines Kundenberaters !!!
Hab ein Problem mit Spotify und das ist nicht so einfach deswegen brauche ich dieine Nummer eines Kundenberaters !!!
Newbie
1154 Views
2 replies
1 likes
I've owned spotify Premium for a year, but just recently it will randomly skip a song in an album, even if I have the album downloaded offline. I can go back and play the song, but it is annoying to have to keep checking my phone to make sure I'm not...
I've owned spotify Premium for a year, but just recently it will randomly skip a song in an album, even if I have the album downloaded offline. I can go back and play the song, but it is annoying to ...
Newbie
9708 Views
9 replies
5 likes
I know Spotify doesn't actually monitor these forums and I'll never be heard but I'm going to post this regardless. There have been several times where I would be streaming a song via Spotify over Bluetooth and all of the sudden the stream would beco...
I know Spotify doesn't actually monitor these forums and I'll never be heard but I'm going to post this regardless. There have been several times where I would be streaming a song via Spotify ove...
Newbie
17861 Views
5 replies
7 likes
Is there a way to save/unsave a song using Tasker or similar software? I want to attach a NFC button to it, so I can easily save a new song by just clicking the button.
Is there a way to save/unsave a song using Tasker or similar software? I want to attach a NFC button to it, so I can easily save a new song by just clicking the button.
476 Views
0 replies
3 likes
Why are my playlist playing music not in my playlist?
Why are my playlist playing music not in my playlist?
Spotify Star
560 Views
1 replies
0 likes
Running HTC Bolt with Nougat 7.0.1 Spotify no longer stays logged in, and will not connect. Works on my PS4 and Macbook from 2009. I've tried clearing the cache and reinstalling previous versions of Spotify (up to 0.x ago), tried changing my plan to ...
Running HTC Bolt with Nougat 7.0.1 Spotify no longer stays logged in, and will not connect. Works on my PS4 and Macbook from 2009. I've tried clearing the cache and reinstalling pre...
285 Views
0 replies
0 likes
Hi everyone,I'm not a native english speaker and sorry if my message grammar has mistakes.I've tried 7-day trial premium account on my android 5.1 and had downloaded some playlists.today it expires and I subscribed for a 1-month premium account, but ...
Hi everyone, I'm not a native english speaker and sorry if my message grammar has mistakes. I've tried 7-day trial premium account on my android 5.1 and had downloaded some playlists. today it exp...
Casual Listener
590 Views
2 replies
0 likes
The Spotify app is very often the active application when I unlock my phone, even though I havent used it for a while. I've tried to cleared cache, reinstalled, rebooted. It's been happening for at least a month, and it happens 5-10 times each day.I ...
The Spotify app is very often the active application when I unlock my phone, even though I havent used it for a while. I've tried to cleared cache, reinstalled, rebooted. It's been happening for at l...
Casual Listener
339 Views
1 replies
0 likes
I've tried playing an album on my mobile phone and it will play absolutely anything but what I want. I tried to make it a playlist and it's added really cheesy songs to my playlist that I never would want to listen to. I then went into the playlist a...
I've tried playing an album on my mobile phone and it will play absolutely anything but what I want. I tried to make it a playlist and it's added really cheesy songs to my playlist that I never would...
325 Views
0 replies
0 likes
I made my spotify in Mexico and now all of my stations and reccomendations are in Spanish, how can I change that?
I made my spotify in Mexico and now all of my stations and reccomendations are in Spanish, how can I change that?
291 Views
0 replies
0 likes
